We apologize that this has been your experience with your range for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards

-Christian

Thank you for stopping by and making your time to review. We apologize that this has been your experience with your new electric range in such a short time. This certainly isn't how we would want for things to go. Error code F050 indicates a communication failure between the control board and the oven's user interface board. We seem to have a great chance to improve your experience with us! Here are some steps you can take to troubleshoot the issue:
1. Power Reset: Try resetting the power to the range by unplugging it or flipping the circuit breaker off for a few minutes, then turning it back on. Sometimes, a power reset can clear temporary glitches.
2. Check Connections: Ensure that all the wire harness connections between the control board and the user interface board are secure. Turn off power to the range before checking connections to prevent electrical hazards.
3. Inspect for Damage: Visually inspect the wire harnesses and boards for any signs of damage, such as burnt components or frayed wires. Replace any damaged parts as necessary.
If the issue persists after performing the above steps, it's recommended to contact us via Live Chat here or by phone at 1-800-265-8352, Monday-Friday, 8:30am-8:00pm EST, so we can explore other options. We will be happy to assist!
Best Regards,
Jaycee