Customer reviews from frigidaire.ca
Frigidaire - 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Black Stainless Steel
Average customer rating
4.5
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
232
4 Stars
106
3 Stars
18
2 Stars
6
1 Star
9
93%of customers recommend this product.
(
323 out of
348)
Customer Reviews for Frigidaire - 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Black Stainless Steel
Customer Rating
5
Great stove
on June 16, 2026
Posted by: ColtonK
The Stove works awesome
Heats up the top elements immediately
The stove bakes and cooks food perfectly
Heats up the top elements immediately
The stove bakes and cooks food perfectly
Only negative is how sensitive the element knobs are
They turn extremely easy
They turn extremely easy
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 17, 2026
Thank you for sharing your feedback on your stove! We’re delighted to hear that it’s working awesome for you, that the cooktop heats up quickly, and that you’re happy with the baking and cooking performance.
We also appreciate your comments regarding the sensitivity of the element knobs. We understand how important it is for controls to feel comfortable and intuitive, and your feedback is valuable as it helps us better understand the user experience in everyday use.
If you ever need assistance, our Customer Care team is here to help at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. - Maria
We also appreciate your comments regarding the sensitivity of the element knobs. We understand how important it is for controls to feel comfortable and intuitive, and your feedback is valuable as it helps us better understand the user experience in everyday use.
If you ever need assistance, our Customer Care team is here to help at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Works great
on June 10, 2026
Posted by: Cameron1231
Bought this recently took a few cycles to get the new smell out of it but other than that it works great with no issues
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, June 11, 2026
Hi, Cameron1231! Thank you for sharing your feedback! We're glad to hear your electric range is working great and performing as expected. It's also helpful to know your experience during the initial use, as new appliances can sometimes have a brief break-in period. We appreciate you choosing Frigidaire and are happy your range is now meeting your expectations.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Works well looks very nice easy cleanup easy to use
on June 8, 2026
Posted by: Yorgo
So far it’s been good like the way it looks adds a touch of class to the kitchen
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, June 9, 2026
Hi, Yorgo! Thank you for sharing your feedback—we’re so glad to hear your 30" Electric Range with Air Fry is working well for you and that you’re enjoying both its performance and stylish look in your kitchen. It’s great to know you’re finding it easy to use and clean, and that it adds a nice touch of class to your space.
We truly appreciate your support. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.ca, or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We truly appreciate your support. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.ca, or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good looking, easy to use, great features!
on June 5, 2026
Posted by: abca
We purchased this range about 3 weeks ago. It was easy to set up. Completely satisfied with our purchase.
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, June 8, 2026
Hi, abca! Thank you for sharing your feedback! We're glad to hear your new electric range was easy to set up and that you're completely satisfied with your purchase. We truly appreciate you choosing Frigidaire and hope you continue to enjoy your appliance for years to come.
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team will be happy to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team will be happy to help. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Problem with door & drawer
on June 4, 2026
Posted by: Miko22
I received the stove and noticed that the door was not shutting properly. And the drawer underneath was croked as well. Did not use the oven so can't say if it was good or not. The top ceramic surface was good and heated very rapidly.
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 5, 2026
Hi Miko22,
We're sorry to hear that your stove arrived with a door that was not closing properly and a crooked storage drawer. We understand how disappointing it can be to encounter these issues with a new appliance, though we're glad to hear that the cooktop heated quickly and performed well.
We can see that you are already working with our Consumer Care Team regarding your concerns. For the most up-to-date information and further assistance, please continue working with them through our live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. ET. They will be happy to review your case and provide any available updates.
— Reed
We're sorry to hear that your stove arrived with a door that was not closing properly and a crooked storage drawer. We understand how disappointing it can be to encounter these issues with a new appliance, though we're glad to hear that the cooktop heated quickly and performed well.
We can see that you are already working with our Consumer Care Team regarding your concerns. For the most up-to-date information and further assistance, please continue working with them through our live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. ET. They will be happy to review your case and provide any available updates.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Works great and easy to keep clean
on May 30, 2026
Posted by: Laini1
Oven and stove top work great. New stove top heats up so much faster than my really old one! Only complaint is the bottom drawer. So cheaply made that we are afraid to put anything too heavy in it as it bends so easily!
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 1, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your oven and stovetop are working well and that you’re enjoying the faster heating performance compared to your previous unit. We also appreciate your comments regarding the bottom drawer and understand your concern about its sturdiness.
We appreciate you taking the time to share your experience.
For further assistance or support, please connect with us through Frigidaire.ca or by calling 1-800-265-8352, Monday - Friday, 8:30am – 8:30pm ET. — Reed
We appreciate you taking the time to share your experience.
For further assistance or support, please connect with us through Frigidaire.ca or by calling 1-800-265-8352, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good product but stains easily
on May 30, 2026
Posted by: Rs007
Very good product everything works as expected. Convection oven is amazing. Only downside is the stove top that will stain easily if you cook a lot, but that's unavoidable with any stove like this. Just need to be thorough with the cleaning.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, June 1, 2026
Hi Rs007!
Thank you for taking the time to share your feedback.
We’re glad to hear that your range is performing well and that you’re enjoying the convection oven feature—it’s great to know it’s meeting your expectations in the kitchen. We also appreciate your honest comments regarding the cooktop surface and the care needed to maintain its appearance.
Your feedback is valuable and will be shared with the appropriate teams for review. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback.
We’re glad to hear that your range is performing well and that you’re enjoying the convection oven feature—it’s great to know it’s meeting your expectations in the kitchen. We also appreciate your honest comments regarding the cooktop surface and the care needed to maintain its appearance.
Your feedback is valuable and will be shared with the appropriate teams for review. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Meets my expectations
on May 25, 2026
Posted by: PattiB
I am pleased with my purchase. The ceramic glass cooktop heats quickly and evenly. The reason for the 4 stars is because in the regular Bake mode, the fan cycles on and off very frequently, fan runs for under a minute and turns off for about one minute, then repeats throughout the bake. It may as well stay on all the time like the Convection Bake mode
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 27, 2026
Hi PattiB, thank you for sharing your detailed feedback with us. We’re glad to hear that you’re pleased with your purchase and that the ceramic glass cooktop is heating quickly and evenly.
We also appreciate you taking the time to explain your experience with the regular Bake mode. We understand your concern regarding the fan cycling on and off frequently during operation, and we recognize how this difference compared to Convection Bake may be noticeable. Your feedback is valuable and will be shared with our product team for review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day!
- Maico
We also appreciate you taking the time to explain your experience with the regular Bake mode. We understand your concern regarding the fan cycling on and off frequently during operation, and we recognize how this difference compared to Convection Bake may be noticeable. Your feedback is valuable and will be shared with our product team for review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca