Customer reviews from frigidaire.ca
Frigidaire 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Black Stainless Steel
Average customer rating
4.5
(323 Reviews)
Rating breakdown 323 reviews
5 Stars
204
4 Stars
95
3 Stars
14
2 Stars
5
1 Star
5
94%of customers recommend this product.
(
287 out of
305)
Customer Reviews for Frigidaire 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Black Stainless Steel
Customer Rating
5
Frigidaire is great
on October 23, 2024
Posted by: Idontlijenicknames
I bought my new stove about 6 weeks ago and have been using it a lot with great results.
It has all the features I was looking for including air fry,real convection,and a real self cleaning setting.
I have not had a need to use the self cleaning setting as of yet.
It has all the features I was looking for including air fry,real convection,and a real self cleaning setting.
I have not had a need to use the self cleaning setting as of yet.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Oven heats up fast, stove surface scratches easily, digital controls are not very sensitive
on October 24, 2024
Posted by: MeiT
Overall good value for money. Oven heats up fast, stove surface scratches easily (I guess this is for any electric range). I find the digital controls are finicky, the temperature or time goes up/down slowly and then too fast.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent stove
on October 25, 2024
Posted by: Stovz
Really enjoying my new stove. Boils water very quickly. Love the air fry feature. No problems with it at all. Great for the price I paid. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Versatile and Great Value
on October 26, 2024
Posted by: Turkeyroaster2024
Bought this just before cooking Thanksgiving dinner for 20 people. Rack held the 30lb turkey with ease and roasted it to perfection. Stove top allowed for 4 dishes cooking at the same time and the gravy stayed warm on the extra spot. Front right boils water ridiculously fast. Great value for the cost plus air fryer features usually found on more expensive models.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Decent But Could Use Some Modifications
on October 26, 2024
Posted by: mary41
I've had this model for about 4 months now. The burners are great. They encompass the full range of heat and the controls allow good sensitivity.
The oven Delay Start is very degrading. Frigidaire assumes it's consumers are abject idiots and only cook meat in the oven...and all meat must go completely rancid in the first 60 minutes. As such they limit the delay start to 60 minutes. So no starting casseroles or or potatoes (or anything) for that matter ahead of time.
Also, the oven off-gases a large amount of toxins during the first use. Well beyond what is likely safe for human exposure. They need to revise their instructions to have consumers run a full oven clean cycle before first use (on a day when they can open the windows and allow the toxins to escape the home....or just don't fill it with toxins to begin with.
Lastly, and least of the concerns, the back control panel looks a bit hideous. It looks like you did exactly what you did, which is move the controls from the back panel to the front and leave consumers with a very unremarkable back panel visible for guests. I feel the effort and cost to spice it up ever-so-minimally could very likely even increase sales.
The oven Delay Start is very degrading. Frigidaire assumes it's consumers are abject idiots and only cook meat in the oven...and all meat must go completely rancid in the first 60 minutes. As such they limit the delay start to 60 minutes. So no starting casseroles or or potatoes (or anything) for that matter ahead of time.
Also, the oven off-gases a large amount of toxins during the first use. Well beyond what is likely safe for human exposure. They need to revise their instructions to have consumers run a full oven clean cycle before first use (on a day when they can open the windows and allow the toxins to escape the home....or just don't fill it with toxins to begin with.
Lastly, and least of the concerns, the back control panel looks a bit hideous. It looks like you did exactly what you did, which is move the controls from the back panel to the front and leave consumers with a very unremarkable back panel visible for guests. I feel the effort and cost to spice it up ever-so-minimally could very likely even increase sales.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, October 28, 2024
Thank you for stopping by and taking the time to provide us with a review. Please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.
We apologize that this has been your experience with your new electric range in such a short time, and we can understand your disappointment. We strive to produce quality products, and our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
One of our main goals is customer satisfaction, and we would be happy to look at the options we have available to address the concern. When the time permits, please connect with us via Live Chat or call us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
We apologize that this has been your experience with your new electric range in such a short time, and we can understand your disappointment. We strive to produce quality products, and our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
One of our main goals is customer satisfaction, and we would be happy to look at the options we have available to address the concern. When the time permits, please connect with us via Live Chat or call us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love my new range!
on October 28, 2024
Posted by: Gail13
Bought this almost 2 months ago. Love all the features, especially the lock button. Cooktop is very easy to clean. Easy to operate and heats up super fast. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great stove
on October 30, 2024
Posted by: Mo Simms
The stove is wonderful but the air fryer is a dream. Best purchase we have made in sometime.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Having an air fryer in my oven is great.
on October 31, 2024
Posted by: Aston
I love my oven. The self cleaning and air fryer are the best thing you could ever have.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca