Customer reviews from homedics.com
Homedics - Full-Body Flex Massage Cushion - Gray
Average customer rating
4.4
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
20
4 Stars
10
3 Stars
1
2 Stars
1
1 Star
1
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Homedics - Full-Body Flex Massage Cushion - Gray
Customer Rating
2
Not for me
on March 17, 2025
Posted by: Pat77
from Montréal, Canada
I've tried several massage cushions over the past two years and I'm very disappointed with this model.
The hot spot massager pauses to change direction, which is very unpleasant.
The backrest is short, even though I'm only 5'8" tall.
The massage rollers stop three-quarters of the way down the back and don't reach the shoulder blades.
For the buttocks, it feels like there are several layers of towels because you can hardly feel the massage rollers.
The up-and-down speed is very slow, really slow.
I also expected to be able to place the cushion completely horizontally, which is definitely not the case.
It's a shame because in my case, if the cushion could be placed horizontally, if it would be faster and cover the entire body, that would be so great because I unfortunately have a health problem and need something that meets my needs.
For someone who has slight pain, it's perfect, for the back, it feels good
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, March 21, 2025
We appreciate you taking the time to share your detailed feedback on the MCS-512HJ massage cushion. We're sorry to hear that it didn’t fully meet your expectations, especially given your specific needs.
Your insights on the massage coverage, speed, and positioning are valuable, and we’ll be sure to share them with our product development team. While this model may not be the best fit for you, we’d love to help you find a massage cushion that better suits your needs. Please feel free to reach out to our Consumer Relations team
Your insights on the massage coverage, speed, and positioning are valuable, and we’ll be sure to share them with our product development team. While this model may not be the best fit for you, we’d love to help you find a massage cushion that better suits your needs. Please feel free to reach out to our Consumer Relations team
Written by a customer while visiting homedics.com
