Customer reviews from worx.com
WORX - 20V 8" Cordless Pole Chainsaw with Auto Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.1
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
35
4 Stars
10
3 Stars
6
2 Stars
3
1 Star
6
83%of customers recommend this product.
(
48 out of
58)
Customer Reviews for WORX - 20V 8" Cordless Pole Chainsaw with Auto Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
WG349 works very well
on April 2, 2023
Posted by: Jasbo59
from MASS
Gender:Male
I have a number of Worx tools, and the pole saw is the latest addition to my collection. I used a 4Ah battery today and cut about 10 branches, ranging from 1 - 3" thick. The saw cuts thru pine like butter, maple and oak took a bit longer but maybe a half minute total. I was surprised that after I finished up, the battery still indicated a full charge. I had a spare with me just in case, but not needed. The chainsaw head is removable from the pole, I only wish that Worx made other attachments like a power brush. Overall Worx tool construction isn't nearly like my "steel" tools, there is a bit of wobble and longevity is yet to be seen, but they get the job done at a much lower price.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Not as good as the rest of my worx tools
on March 11, 2025
Posted by: Bacl
from Ohio
Gender:Male
This saw does not work very good for me. Thought it would be as good as the other worx tools that I have. No matter how light I touch a branch it always binds. Would not recommend.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, March 14, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with proper troubleshooting. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with proper troubleshooting. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
2
Like the tool but..
on June 15, 2025
Posted by: Reidw1234
from Oshkosh, WI
Gender:Male
[This review was collected as part of a promotion.] I don’t use the pole saw a ton which is why I am sharing this. Unfortunately when using yesterday the handle literally snapped or broke/cracked making the tool unusable. Is there a replacement handle available? I have some trimming I need done and would like
To get this
Resolved ASAP.
To get this
Resolved ASAP.
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, June 16, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Our customer support team can look further into this situation with you. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we will be happy to help.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Our customer support team can look further into this situation with you. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we will be happy to help.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
Pole saw
on September 20, 2025
Posted by: Anonymous
from Swansboro nc
Gender:Female
[This review was collected as part of a promotion.] I got this to cut some tall weeds but it does not work good for that unless you get under or so I dont know it cut them some but chain kept falling off it works good for a tree bush and tree limbs I had am I glad I bought it well I guess for the tree branches It needs oil and i also used wd 40 on the chain plus i bought another chain I did get the tall weeds cut pulling them out and my daughter used this to cut some my son n law used a weedeater with blade on end right now I ain't using it cuz 1 chain doesnt work and the other is twisted
I would recommend this to a friend!
Written by a customer while visiting worx.com