Customer reviews from worx.com
WORX - 20V 8" Cordless Pole Chainsaw with Auto Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.1
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
36
4 Stars
10
3 Stars
6
2 Stars
3
1 Star
6
83%of customers recommend this product.
(
48 out of
58)
Customer Reviews for WORX - 20V 8" Cordless Pole Chainsaw with Auto Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Easy to use
on August 29, 2021
Posted by: 50662
from Iowa
Gender:Male
[This review was collected as part of a promotion.] Out of box and putting to use in 30 min.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Not able to use out of the box
on September 1, 2021
Posted by: Friezbj
from Virginia
Gender:Female
No oil was provided in the box so I was unable to use this tool after charging the battery. This is very poor packaging. Most people don’t keep chain saw oil on hand & you should have included a small bottle at least.
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, September 2, 2021
Hello! Thank you for choosing WORX and sharing your review with us. Your feedback is greatly appreciated. Our WG349 Chainsaw does not come with oil, you may use any bar/chainsaw oil that can be found in your local hardware store.
Written by a customer while visiting worx.com
Customer Rating
4
Worth the investment
on October 1, 2021
Posted by: Vermont Grandma
from Southern Vermont
Gender:Female
We have a Fiskar manual pole saw which can be a struggle. This Worx power pole saw is so much easier. Within the brief first use of trimming the saw paid for itself. Hiring tree trimming persons is very pricey. For me (I’m a 74 year old woman) the pole is a little hefty, but what it does is wonderful! Very glad we purchased it!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
on February 5, 2022
Posted by: Athomegardener
from San Francisco
Gender:Male
This is a great addition to a tool shed. The two pieces might be improved by a hinge in the middle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Good extension
on September 10, 2022
Posted by: Chief101
from Cochran, Ga
Gender:Male
[This review was collected as part of a promotion.] Arrived in good shape and on time. Unit is very unbalanced and hard to control due to head weight. Cuts great when you can control the swing motion.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , September 13, 2022
Hello Valued Customer! Thank you for taking the time to share your experience and review. We greatly appreciate your feedback as it helps us understand where we can improve your DIY lawn and garden experience.
Written by a customer while visiting worx.com
Customer Rating
5
Amazing power!
on September 15, 2022
Posted by: Do it myself
from Canton, MI
Gender:Female
[This review was collected as part of a promotion.] I never thought I would ever use a chain saw, The snow blower scares me let alone a chain saw! I just trimmed up the tree in my front yard all by myself. It was a little top heavy so it takes some strength to hold it up. Probably easier for a manly-man over a woman. So glad I added this to my WORX landscaping collection. So convenient that they all run off the same battery!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Oil
on September 24, 2022
Posted by: RJnana
from Oregon
Gender:Male
Does this come with a starter bottle of oil??
3 stars for now.
3 stars for now.
I would recommend this to a friend!
Response from worx.comBy Destynee Edwards, Customer Experience , September 27, 2022
Hello Valued Customer! Thank you for your question. No, 20V Power Share 8" Pole Saw w/ Auto Tensionpole saw does not come with starter oil. Any bar and chain oil from your local hardware store will work in this tool.
Written by a customer while visiting worx.com
Customer Rating
4
Good for what it's designed to do
on October 13, 2022
Posted by: VtRobo
from Williston VT
Gender:Male
I bought this to trim some medium sized branches here at home and our camp. It worked well as expected. It's definitely top heavy but most pole saws are but after a few minutes, I got used to the counter balance points.
I cut down several dozen branches on what charge and some 6-8" in diameter. The only complaint I have is the chain came off several times. And yes I tightened it, re-read the manual to ensure I was doing it right and despite that, it came loose/off several times. If it wasn't for this annoying flaw, I would give it 5 stars. The 20v battery lasted for about 45 minutes of on and off cutting so no concerns there.
I would recommend this to a friend!
Written by a customer while visiting worx.com