Customer reviews from worx.com
WORX - 20V 8" Cordless Pole Chainsaw with Auto Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.1
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
34
4 Stars
8
3 Stars
6
2 Stars
2
1 Star
6
82%of customers recommend this product.
(
45 out of
55)
Customer Reviews for WORX - 20V 8" Cordless Pole Chainsaw with Auto Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Features
on November 14, 2022
Posted by: Rotty
from Denver, Colorado
Gender:Male
[This review was collected as part of a promotion.] Easy to use, not to heavy and like that it’s easily adjustable
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
20V Pole Saw w/Auto Tension
on March 23, 2023
Posted by: Soko1
from Michigan
Gender:Male
Too much wind and rain earlier this month. Device is somewhat uncomfortable for me. The reach from the handle to the power switch is a little long and awkward for me. I'm 5' 8" tall. Also, while the saw work rather well in a vertical plane, it doesn't seem to like a horizontal plane. Chain actually popped off and jammed.
I would recommend this to a friend!
Response from worx.comBy Cas Stanley, Customer Experience, March 24, 2023
Hello there! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The auxiliary handle can be adjusted for your comfort, and this process is described on page 15 of your user manual.
With a new saw, the chain will stretch while in use, which can cause it to come off the bar. In order to resolve this, we recommend checking the chain every few cuts to ensure that it is still properly tensioned. Steps on replacing your chain and maintaining proper tension are located on page 14 of your user manual.
Thank you for choosing WORX tools.
With a new saw, the chain will stretch while in use, which can cause it to come off the bar. In order to resolve this, we recommend checking the chain every few cuts to ensure that it is still properly tensioned. Steps on replacing your chain and maintaining proper tension are located on page 14 of your user manual.
Thank you for choosing WORX tools.
Written by a customer while visiting worx.com
Customer Rating
4
It helped me do some great tree cutting
on May 21, 2023
Posted by: MJNewMexico
from Albuquerque, NM
Gender:Female
[This review was collected as part of a promotion.] I did a bunch of trimming a huge tree in my front yard. The unit isn't too heavy, which was nice, it had enough power, but the chain popped off a good bit, it was easy to redo and get going. I did have to buy a new chain after the chain bent/warped when it got stuck in a branch. I'm quite happy with it, and got it for a great price.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
perfect
on July 9, 2023
Posted by: Jacquelyn
from Belding Mi 48809
Gender:Female
I am 71 years old and I use this perfect saw to limb over top my flower gardens and limb some very big cottonwood trees on the river that I live on this saw is very light weight and easy to handle even for a very short older person had another brand before this saw and it was not as light weight and as easy to control and operate as my worx saw. I am an owner of alot of power share items love love love them.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Poor design on the handle
on January 21, 2025
Posted by: BuffaloBill16
from Folsom, CA
Gender:Male
The saw worked great. Occasionally, you have to tighten the chain after it falls off. The problem I have is the poor design on the handle. I had stood my saw up against a tree and it fell over. The plastic handle clip cracked and the saw handle is now in two pieces. Replacement part can not be ordered. Terrible design.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, January 28, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
5
Very handy
on February 16, 2022
Posted by: Me33
from Oregon
Gender:Male
Just what I needed to clean up low hanging limbs
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Pole Saw 20 v Battery Power Auto Tension
on April 22, 2022
Posted by: D Jones
from BayMinette Alabama
Gender:Male
[This review was collected as part of a promotion.] I was kind of doubting this Pole saw would do the jog of cutting the 8 Inch limbs with out bogging down boys was I fooled it was Awesome cut limbs with know problem I am well pleased with it and I also have the 20 v powered weed eater works awesome also will be getting a Drill diver in the next month you won’t go wrong with Worx power tools get your today
Written by a customer while visiting worx.com
Customer Rating
5
WG349 Pole Saw
on March 15, 2022
Posted by: Snicklefritz
from Weatherford Texas
Gender:Female
[This review was collected as part of a promotion.] I have not used this saw yet but find i can order a hedge trimmer to fit on the Pole. I am very interested in buying this attachment.
I would recommend this to a friend!
Written by a customer while visiting worx.com