Customer reviews from worx.com
WORX - 20V 8" Cordless Pole Chainsaw with Auto Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
36
4 Stars
11
3 Stars
6
2 Stars
3
1 Star
7
82%of customers recommend this product.
(
49 out of
60)
Customer Reviews for WORX - 20V 8" Cordless Pole Chainsaw with Auto Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
3
20V Pole Saw w/Auto Tension
on March 23, 2023
Posted by: Soko1
from Michigan
Gender:Male
Too much wind and rain earlier this month. Device is somewhat uncomfortable for me. The reach from the handle to the power switch is a little long and awkward for me. I'm 5' 8" tall. Also, while the saw work rather well in a vertical plane, it doesn't seem to like a horizontal plane. Chain actually popped off and jammed.
I would recommend this to a friend!
Response from worx.comBy Cas Stanley, Customer Experience, March 24, 2023
Hello there! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The auxiliary handle can be adjusted for your comfort, and this process is described on page 15 of your user manual.
With a new saw, the chain will stretch while in use, which can cause it to come off the bar. In order to resolve this, we recommend checking the chain every few cuts to ensure that it is still properly tensioned. Steps on replacing your chain and maintaining proper tension are located on page 14 of your user manual.
Thank you for choosing WORX tools.
With a new saw, the chain will stretch while in use, which can cause it to come off the bar. In order to resolve this, we recommend checking the chain every few cuts to ensure that it is still properly tensioned. Steps on replacing your chain and maintaining proper tension are located on page 14 of your user manual.
Thank you for choosing WORX tools.
Written by a customer while visiting worx.com
Customer Rating
5
Features
on November 14, 2022
Posted by: Rotty
from Denver, Colorado
Gender:Male
[This review was collected as part of a promotion.] Easy to use, not to heavy and like that it’s easily adjustable
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Good for what it's designed to do
on October 13, 2022
Posted by: VtRobo
from Williston VT
Gender:Male
I bought this to trim some medium sized branches here at home and our camp. It worked well as expected. It's definitely top heavy but most pole saws are but after a few minutes, I got used to the counter balance points.
I cut down several dozen branches on what charge and some 6-8" in diameter. The only complaint I have is the chain came off several times. And yes I tightened it, re-read the manual to ensure I was doing it right and despite that, it came loose/off several times. If it wasn't for this annoying flaw, I would give it 5 stars. The 20v battery lasted for about 45 minutes of on and off cutting so no concerns there.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Oil
on September 24, 2022
Posted by: RJnana
from Oregon
Gender:Male
Does this come with a starter bottle of oil??
3 stars for now.
3 stars for now.
I would recommend this to a friend!
Response from worx.comBy Destynee Edwards, Customer Experience , September 27, 2022
Hello Valued Customer! Thank you for your question. No, 20V Power Share 8" Pole Saw w/ Auto Tensionpole saw does not come with starter oil. Any bar and chain oil from your local hardware store will work in this tool.
Written by a customer while visiting worx.com
Customer Rating
5
Does the job
on September 19, 2022
Posted by: Ranpri639
from Smithfield, Pa.
This tool was easy to use, and the battery powers my other words tools
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Amazing power!
on September 15, 2022
Posted by: Do it myself
from Canton, MI
Gender:Female
[This review was collected as part of a promotion.] I never thought I would ever use a chain saw, The snow blower scares me let alone a chain saw! I just trimmed up the tree in my front yard all by myself. It was a little top heavy so it takes some strength to hold it up. Probably easier for a manly-man over a woman. So glad I added this to my WORX landscaping collection. So convenient that they all run off the same battery!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Good extension
on September 10, 2022
Posted by: Chief101
from Cochran, Ga
Gender:Male
[This review was collected as part of a promotion.] Arrived in good shape and on time. Unit is very unbalanced and hard to control due to head weight. Cuts great when you can control the swing motion.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , September 13, 2022
Hello Valued Customer! Thank you for taking the time to share your experience and review. We greatly appreciate your feedback as it helps us understand where we can improve your DIY lawn and garden experience.
Written by a customer while visiting worx.com
Customer Rating
5
Worx 8 Inch Pole Saw
on August 19, 2022
Posted by: LouisD
from Orlando, Florida
Gender:Male
[This review was collected as part of a promotion.] I have other Worx equipment and bought this product due to battery interchangeability. The tool is not too heavy. It is well balanced. The saw is perfect for cutting high up tree branches. Cannot beat its portability.
I would recommend this to a friend!
Written by a customer while visiting worx.com