Customer reviews from worx.com
WORX - 20V 8" Cordless Pole Chainsaw with Auto Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.1
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
34
4 Stars
8
3 Stars
6
2 Stars
2
1 Star
6
82%of customers recommend this product.
(
45 out of
55)
Customer Reviews for WORX - 20V 8" Cordless Pole Chainsaw with Auto Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Extending pole makes the job easier.
on April 13, 2021
Posted by: Art F
from El Paso Tx
Gender:Male
I just received it a few days ago and an all day project was cut by “2/3” of the time.
Amazing!!
Amazing!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the PoleSaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Happy with purchase
on May 8, 2021
Posted by: NQR4
from West Coast Florida
Gender:Male
Cut several branches off 3 trees to make more sunlight on my solar panels. Cut like butter! Easy to handle too
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Pole Saw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Overall ease of use.
on May 15, 2021
Posted by: Jimbod
from Hermitage, PA
Gender:Male
[This review was collected as part of a promotion.] Engineering is unique but set up for easy use. Tree saw is more than what I expected and has a nd will be a continuing part of my lawn care.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on May 21, 2021
Posted by: wil70
from Dearing, Ga
Gender:Male
[This review was collected as part of a promotion.] I bought this to trim tree limbs in my yard and I am very pleased with it!
Very easy to use and it has done great for me! I can use it with ease as I have P.A.D. On my right side. Thank you for this wonderful product!
Very easy to use and it has done great for me! I can use it with ease as I have P.A.D. On my right side. Thank you for this wonderful product!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
A Great Tool
on October 10, 2021
Posted by: Billy85
from Buffalo. New York
Gender:Male
This is a handy tool to have around the home for cutting branches that are up high. It is easy to use and has plenty of power from the battery pack.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Chain jumps off too often
on September 29, 2020
Posted by: Tellico Jim
from Beavercreek OH
Gender:Male
[This review was collected as part of a promotion.] I am generally very happy with WORX products and have 5 of them, sharing batteries. I I I don’t have experience with other pole saws, but I found this rather cumbersome to work with and when the chain jumped (3 times) it was difficult, time consuming, and the instructions don’t tell you how to do it. Also the instructions don’t tell the dimensions of the sharpening tool one should use. 5/32?
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , October 1, 2020
Hi there!
Thank you for taking the time to share your review. 5/32 is the chain file. We apologize for any trouble you have experienced. Our tools carry a standard 2-year warranty plus one additional year if they are registered. WORX battery and charger carry a 1- year warranty. Please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for assistance. We are more than happy to help with your concern and any further inquiries.
Thank you for choosing WORX!
Thank you for taking the time to share your review. 5/32 is the chain file. We apologize for any trouble you have experienced. Our tools carry a standard 2-year warranty plus one additional year if they are registered. WORX battery and charger carry a 1- year warranty. Please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for assistance. We are more than happy to help with your concern and any further inquiries.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
So easy to use. I am 85 and love. Makes life easie
on October 24, 2020
Posted by: Anonymous
from Princeton, NC
Gender:Male
Wife ordered for me to keep me off ladders. Love it
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Polesaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Great tool
on December 2, 2020
Posted by: Larnuck
from Summerville, S.C.
Gender:Male
I bought this tool a month ago and unfortunately had to return it. After first use the chain came loose and I couldn't tighten it. Otherwise seemed like a great product. Sorry about the inconvenience. All my other Worx tools are great and I love them.
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, December 7, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com