Customer reviews from worx.com
WORX - 20V 8" Cordless Pole Chainsaw with Auto Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
36
4 Stars
11
3 Stars
6
2 Stars
3
1 Star
7
82%of customers recommend this product.
(
49 out of
60)
Customer Reviews for WORX - 20V 8" Cordless Pole Chainsaw with Auto Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
1
Poor design on the handle
on January 21, 2025
Posted by: BuffaloBill16
from Folsom, CA
Gender:Male
The saw worked great. Occasionally, you have to tighten the chain after it falls off. The problem I have is the poor design on the handle. I had stood my saw up against a tree and it fell over. The plastic handle clip cracked and the saw handle is now in two pieces. Replacement part can not be ordered. Terrible design.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, January 28, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
5
Worx Pole Saw Saved the Day!
on January 29, 2024
Posted by: oo63
from Allen, TX
Gender:Male
I own a lot of Worx PowerShare power tools and have been eyeing this pole saw for a while. As soon as it was on sale, I jumped on it and ordered it. Which is funny because it arrived just in time to be put into use. I received a courtesy notice from my city to trim low tree limbs, within 7 days, from our property that was extruding into the alley where service vehicles frequently passed through (dump trucks, utility trucks, etc.). Short of hiring a tree trimming company, Worx delivered on time to save the day. I was able to trim all the low tree limbs, from 4 trees, in about 20 minutes and first time using any type of power chainsaw type tool. For maximum sawing power, I recommend using the base of the pole saw to cut through thick branches, 4" or thicker in diameter. Use the tip of the pole saw to trim thinner limbs and the mid section of the pole saw to cut 2"-3" limbs. The pole saw made quick work of 1"-4" tree limbs. 5"-6" thick tree limbs required sawing half of the bottom of the limb, then finishing over the top half. Overall, very happy with this tool. After 20 minute of use, the battery was blinking on the second bar. I am ordering a Worx Pruning Saw to cut the tree limbs into manageable, disposable pieces, and to trim our fig tree. The saw is a little hefty, so it'll give you a good workout while you're maintaining your property.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to Use
on August 12, 2023
Posted by: Teacher Turned Gardener
from Arlington, TX
Gender:Female
I love my pole saw. Occasionally, I have a few limbs that need trimming. This saw is lightweight enough for an older lady to use. It cuts quickly and with no difficulty. This eliminates my need to hire a tree trimmer to remove the few branches that need trimming. Definitely can't go wrong with this item. Of course, I LOVE all my WORX tools.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Fun to use
on July 25, 2023
Posted by: Oldme
from DFW TX
Gender:Female
Really fun to use-almost like axe throwing.
Goes through branches so quickly it gives a good sense of accomplishment. It has good battery life.
Goes through branches so quickly it gives a good sense of accomplishment. It has good battery life.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
perfect
on July 9, 2023
Posted by: Jacquelyn
from Belding Mi 48809
Gender:Female
I am 71 years old and I use this perfect saw to limb over top my flower gardens and limb some very big cottonwood trees on the river that I live on this saw is very light weight and easy to handle even for a very short older person had another brand before this saw and it was not as light weight and as easy to control and operate as my worx saw. I am an owner of alot of power share items love love love them.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
It helped me do some great tree cutting
on May 21, 2023
Posted by: MJNewMexico
from Albuquerque, NM
Gender:Female
[This review was collected as part of a promotion.] I did a bunch of trimming a huge tree in my front yard. The unit isn't too heavy, which was nice, it had enough power, but the chain popped off a good bit, it was easy to redo and get going. I did have to buy a new chain after the chain bent/warped when it got stuck in a branch. I'm quite happy with it, and got it for a great price.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Outstanding pole saw!
on May 20, 2023
Posted by: Taray
from GA
Gender:Male
This pole saw is powerful and easy to use. I put it to work immediately and cut down several limbs, up to 6” thick, about 15’ high. I love the Power Share feature with all my Worx tools! 💯👌🏻
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
WG349 works very well
on April 2, 2023
Posted by: Jasbo59
from MASS
Gender:Male
I have a number of Worx tools, and the pole saw is the latest addition to my collection. I used a 4Ah battery today and cut about 10 branches, ranging from 1 - 3" thick. The saw cuts thru pine like butter, maple and oak took a bit longer but maybe a half minute total. I was surprised that after I finished up, the battery still indicated a full charge. I had a spare with me just in case, but not needed. The chainsaw head is removable from the pole, I only wish that Worx made other attachments like a power brush. Overall Worx tool construction isn't nearly like my "steel" tools, there is a bit of wobble and longevity is yet to be seen, but they get the job done at a much lower price.
I would recommend this to a friend!
Written by a customer while visiting worx.com