Customer reviews from worx.com
WORX - 12 Amp TRIVAC 70 MPH 600 CFM Corded Blower, Mulcher, and Vaccum - Black
Average customer rating
4.5
(397 Reviews)
Rating breakdown 397 reviews
5 Stars
271
4 Stars
77
3 Stars
24
2 Stars
11
1 Star
14
91%of customers recommend this product.
(
337 out of
370)
Customer Reviews for WORX - 12 Amp TRIVAC 70 MPH 600 CFM Corded Blower, Mulcher, and Vaccum - Black
Customer Rating
4
Strong power to blow and vacuum leaves
on November 1, 2021
Posted by: Barry Do
from Vancouver, WA
Gender:Male
[This review was collected as part of a promotion.] This machine WG524 model is very powerful at blowing and vacuuming/mulching leaves. Too bad that this particular somehow does not have a shoulder strap to carry, and the blower/vacuum tube was hard to remove once installed.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Perfect
on November 11, 2021
Posted by: Steph92
from Nj
Gender:Female
I just got this a couple of weeks ago — it was exactly what I was looking for. The blower power is amazing making it easier to get everything clean. And the vacuum system makes everything better. Love it!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great Combo, but wish blower tube could adjust
on November 11, 2021
Posted by: DaMtnRider
from Atlanta, GA
Gender:Male
[This review was collected as part of a promotion.] I love this combo and it does a great job in the yard and especially mulching. My only con for this blower is I wish it had an attachment to narrow the blower/vac tube when using as a blower. It would help increase the air speed and improve the blower even more.
Written by a customer while visiting worx.com
Customer Rating
4
Second use-no start
on November 13, 2021
Posted by: Myjrny
from N Virginia
Gender:Female
The Worx Trivac was super easy to set up, but once plugged in for the second time, the Trivac failed to function. After changing power cords, checking breakers, and just fiddling around , I found that the vent cover, located on the top of the unit was popping out of place which disabled it's ability to run. After several attempts, the top vent locked in place And stayed in place. After using this blower-vac a bit more I will update my review
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
What A Mess!
on November 16, 2021
Posted by: stephan53
from Wichita, KS
Gender:Female
Positives: The mulcher mulches super fine and the suction is great.
Negatives:
The debris is so fine you can only utilize about half a trash bag due to the weight that accumulates.
The suction is so good that it can pick up large chunks of mulch that can get lodged in the blades causing the blades to bind up.
Using it left me feeling tarred and feathered. The ad pictures fail to show the dust & debris cloud blowing through the weave of the fabric bag. If you think you might get away from that by utilizing the hose and can topper you'd be wrong, because that's worse. Also, when using the can topper with the hose, one hand needs to hold the hose vertical so that the debris blows down into the can. If left unsupported the hose lies horizontal blowing through the fabric topper. Wished I had bought something else!!!
Negatives:
The debris is so fine you can only utilize about half a trash bag due to the weight that accumulates.
The suction is so good that it can pick up large chunks of mulch that can get lodged in the blades causing the blades to bind up.
Using it left me feeling tarred and feathered. The ad pictures fail to show the dust & debris cloud blowing through the weave of the fabric bag. If you think you might get away from that by utilizing the hose and can topper you'd be wrong, because that's worse. Also, when using the can topper with the hose, one hand needs to hold the hose vertical so that the debris blows down into the can. If left unsupported the hose lies horizontal blowing through the fabric topper. Wished I had bought something else!!!
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , November 16, 2021
Hi there! If you decide your tool isn’t right for you, we offer a 30-day Money Back Guarantee from the date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (WORX) and we’ll be happy to assist.
Written by a customer while visiting worx.com
Customer Rating
2
Great vacuum. Worthless "collecting system"
on November 17, 2021
Posted by: Daniel L
from Seneca, SC
Gender:Male
Have had the vacuum/mulcher for months and it works OK with their attached bag, although the bag gets quite heavy with leaf debris in a short time. I ordered the "leaf collection system" a couple weeks ago. The latter is a joke. It consists of a tube attached to see-through cloth that's supposed fit over the top of a trash can. Using it, fine dust and leaf debris blows through the porous cloth and I'm surrounded in a cloud of noxious debris. I tried using it with goggles and a N-95 mask. Afterwards, I looked like I came through a sandstorm. This is poor engineering on steroids! Avoid!
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , December 2, 2021
Hello Valued Customer. We really appreciate your feedback and I am sorry to hear you are not getting the full quality experience of your leaf collection system. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
3
It works, but still work.
on November 17, 2021
Posted by: Agman48
from Texas
Gender:Male
Good suction, grinds leaves to dust. Lots of dust, you’ll be covered in a short while. I found using the carry bag with straps is easier than moving a trash container . The product works well and as advertised. Great for fence lines.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , November 19, 2021
Thank you for sharing your experience and review! Please contact your Solution Center if you have any further questions or concerns. We are happy to help! Contact 1-866-354-9679 (WORX)
Written by a customer while visiting worx.com
Customer Rating
4
on November 21, 2021
Posted by: bat man
from West Valley
This one is much better than the one I had before.
I would recommend this to a friend!
Written by a customer while visiting worx.com