Customer reviews from worx.com
WORX - 12 Amp TRIVAC 70 MPH 600 CFM Corded Blower, Mulcher, and Vaccum - Black
Average customer rating
4.5
(397 Reviews)
Rating breakdown 397 reviews
5 Stars
271
4 Stars
77
3 Stars
24
2 Stars
11
1 Star
14
91%of customers recommend this product.
(
337 out of
370)
Customer Reviews for WORX - 12 Amp TRIVAC 70 MPH 600 CFM Corded Blower, Mulcher, and Vaccum - Black
Customer Rating
1
Please don't waste your money and time
on July 13, 2023
Posted by: CMFNICE
from Riverside, CA.
Gender:Male
I did look at the rating on this product before I ordered this blower, and it was rated 4 and a half stars, and so so I thought this was a really good blower/mulcher/vacuum .. I don't have a clue why it was rated so high ?? I just now gave it 1 star, and I would have rated it a 0 if I could have, I couldn't wait to get it after I ordered it, and then when I got it and used it I was SO DISSAPOINTED!! .. it was very, very LOUD, HEAVY, OKWARD, and when I user the vacuum, the dirt came right though the bag!! I was breathing a lot of dirt and I was covered in dirt ... This was the WORSE product I ever bought, I used it once and sent it back the next day, and now I must wait on my refund.. I believe this was the WORSE product ever made... and please believe, I ordered and use a whole lot of products and tools ...
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, July 21, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the WG524 did not meet your expectations. We appreciate your feedback as this will help us improve with our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
1
can not hook collection system to vacuum
on October 27, 2020
Posted by: Anonymous
from Chicago,Illinois
Gender:Male
Bought this unit, can't connect collection system to main vacuum unit.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, November 3, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
on October 15, 2020
Posted by: Asep
from Panama, Panama
Gender:Male
[This review was collected as part of a promotion.] I bought this month this trivac2 and when I went to test it did not turn on. Wont work. Very disappointed and frustrated, because I live out of the USA and now its imposible to return. No flights available to USA.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, October 16, 2020
Thank you for sharing your experience and review! We greatly appreciate your feedback. I am afraid you have reached the US department and we can only provide assistance for customers in the US, I do apologize. For better assistance, please click on the link below and choose the country closest to you. If the link does not work, please visit www.worx.com and click on the Customer Service drop down at the very top of the page. From there, you may choose the country closest to you for better assistance.
https://www.worx.com/country-selector
https://www.worx.com/country-selector
Written by a customer while visiting worx.com
Customer Rating
1
Disappointed
on November 19, 2021
Posted by: Alfredo1345
from Visalia, ca
Gender:Male
[This review was collected as part of a promotion.] The blower is heavy and get uncomfortable after just a few minutes. The mulch and vacuum setting is messy and not strong enough for large jobs.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , December 7, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great Features
on May 7, 2022
Posted by: leaf16
from Massachusetts
Gender:Male
I have been waiting for a battery powered leaf vacuum and this does the job well. My only complaint and it is not a big one: the batteries run out of power faster than I expected.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on April 3, 2023
Posted by: JOHN1221
from Sweetwater TX
Gender:Male
Have had a couple of weeks & very satisfied w/performance
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Good Tool
on April 30, 2020
Posted by: Kay1
from Nebraska
Gender:Female
[This review was collected as part of a promotion.] Bought this to vacuum leaves up under my deck. Works good
Response from worx.comBy Portia M., Customer Experience , May 1, 2020
Thank you for sharing your feedback and experience with us! We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Very good features
on July 19, 2020
Posted by: Vic1263
from Effort, Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] I am happy I bought this product. It makes my yard work a lot easier.
Response from worx.comBy Jasmine D , Customer experience , July 22, 2020
Greetings from WORX! We appreciate the great feedback! We are happy to hear you are enjoying the WORX TRIVAC!
Thank you for choosing WORX you are greatly appreciated!
Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com