Customer reviews from worx.com
WORX - 12 Amp TRIVAC 70 MPH 600 CFM Corded Blower, Mulcher, and Vaccum - Black
Average customer rating
4.4
(408 Reviews)
Rating breakdown 408 reviews
5 Stars
277
4 Stars
78
3 Stars
24
2 Stars
13
1 Star
16
90%of customers recommend this product.
(
342 out of
379)
Customer Reviews for WORX - 12 Amp TRIVAC 70 MPH 600 CFM Corded Blower, Mulcher, and Vaccum - Black
Customer Rating
5
Works Very Well
on July 10, 2023
Posted by: GDRBC 77
from NJ
Gender:Male
Purchased so my daughter could assist with yard work and bonus, she could vacuum up leaves, mulch them and use them for her vegetable garden beds. Works great! thanks Worx.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
not so great features
on January 11, 2021
Posted by: jos101
from leander, tx, 78641
Gender:Male
[This review was collected as part of a promotion.] as a previous user of worx products (20v edger/weed eater and 20v blower) I was eager to tried your 12 amp 3 in 1 blow/vac/mulch....watched your commercials on how to use and it's features...when I got my order it did not work nearly half as well as your commercial showed...very clumsy to use, hard to blow leaves in grass and I was covered in dust from the mulcher (recovery system)...would not recommend this product
thank you
thank you
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, January 14, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Negative
on January 15, 2022
Posted by: Insur
from Omaha
Gender:Male
Unit is too heavy, hood and tube to cumbersome, and hood cover would not stay on trash can. I returned the unit to your company
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , January 19, 2022
Hello Valued Customer. It's unfortunate to learn that the Trivac blower fell below your purchase expectations. We greatly appreciate your honest feedback Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
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Written by a customer while visiting worx.com
Customer Rating
5
Very powerful.
on October 25, 2020
Posted by: Knappy
from Ohio
Gender:Female
[This review was collected as part of a promotion.] Trivac features are great and easy to use, only trouble I find is that the machine is a bit heavy for me. It would be nice if there was a strap to go over the shoulders so that some of the weight would be better distributed
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customers Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac and the Leafpro Collection System! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Not very powerful
on December 6, 2020
Posted by: Tyner100
from Atlanta, Ga
When sucking up leaves this thing gets stuck on small twigs or pine cones. Wouldn’t recommend.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, December 8, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We recommend blowing the leaves into a pile and then set the Trivac to vacuum mode to avoid these objects. This information will be passed up to the appropriate department. Should you have any more questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
1
Disappointed, and surprised that I am....
on November 6, 2020
Posted by: Sahento Lahento
from Bismarck ND
Gender:Male
I’ve purchased just about everything Worx has offered all the way back to the early days. I’ve had great luck with all of their products, but not this one. I got the Trivac set up and was anxious to get started. The unit ran for about 6 minutes and then jammed to a full stop on a small twig. After struggling to get it unjammed, I thought, well, better be careful..... limit it just to leaves. So, I restarted and it ran for maybe 2 minutes and then just quit. I have no idea why. I’ve tried everything to get it going. No such luck. So, I headed over to the hardware store and bought a Toro, because I had to get the work done — winter is coming fast. I don’t think I have the energy or the confidence to bother to return it. Heck, I hadn’t even mailed the warranty card yet. I just set the unit on my workbench and will hope to be able to figure out why it won’t run sometime this winter. But, for about those first 5 minutes, I was pretty impressed.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, November 9, 2020
Thank you for sharing your honest feedback with us and bringing this to our attention. Our tools are covered by a 3-year warranty, so if your tool stopped working, we will be more than glad to assist you in making this right. Please check your email as I have contacted you offline to further assist you with this matter!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Blower / vac
on December 22, 2019
Posted by: Warrenk
from Pascagoula Mississippi
Gender:Male
Don’t work as good as they say .
No, I would not recommend this to a friend.
Response from worx.comBy Portia, Customer Experience , December 23, 2019
Thank you for taking the time to share your experience with us! We want you to get the best use out of your Trivac! Please be on the look out for a email from me shortly. I would like to learn more about any issues you may have.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Have Not Used Yet
on March 9, 2021
Posted by: tessie mae
from KS
Gender:Female
Have not used it yet but did take out of the box and plugged in to make sure it worked, the blower part was strong and I like that you just turn the knob to change it over from the blower to mulcher. not like our old one that you have to take apart and change out pieces so less to worry about losing
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac and Leaf Collection System! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com