Customer reviews from otterbox.com
OtterBox - Defender Series for Apple iPad Pro 11-inch (M4) and Apple iPad Pro 11-inch (M5) - Black
Average customer rating
3.2
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
6
4 Stars
3
3 Stars
4
2 Stars
1
1 Star
5
60%of customers recommend this product.
(
9 out of
15)
Customer Reviews for OtterBox - Defender Series for Apple iPad Pro 11-inch (M4) and Apple iPad Pro 11-inch (M5) - Black
Posted by: coondog
Verified Purchase:Yes
will not fit and they will not give me info to return it.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, September 23, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: ALYl
Verified Purchase:Yes
I had to pay to return it and I'm still waiting for my refund…. They take too long to return
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 3, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Strong and steady case! Will recommend it to anyone who has a Ipad Pro
I would recommend this to a friend!
Written by a customer while visiting otterbox.com