Customer reviews from otterbox.com
OtterBox - Defender Series for Apple iPad Pro 11-inch (M4) - Black
Average customer rating
3.3 out of 5
3.3
(12 Reviews)
Open Ratings Snapshot
Rating breakdown 12 reviews
5 Stars
3
4 Stars
2
3 Stars
4
2 Stars
1
1 Star
2
64%of customers recommend this product. 
(
7 out of 11
)
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Customer Reviews for OtterBox - Defender Series for Apple iPad Pro 11-inch (M4) - Black
Customer Rating
5 out of 5
5
Best case on the market got even better
on August 2, 2024
Posted by: David
Verified Purchase:Yes
New design updates are great! My only complaint is the pencil lid can't be opened with the screen cover attached to the back. Not really a big deal. There is a new pencil cubby built into the screen cover though, which is nice. Near perfection!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
My favorite case
on August 9, 2024
Posted by: JayB
Verified Purchase:Yes
I’ve used this case on various iPads and iPhones. It does the job and I’ll keep buying.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Sturdy case
on January 6, 2025
Posted by: Shoeless
Verified Purchase:Yes
Sturdy case, if you use your iPad and environment, that might be a little demanding. I like the back that has good grip. The only negative I would have is the exposed access port for the Apple Pencil Pro. I liked the older model where the pencil was underneath the top cover.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Pencil cover ALWAYS breaks
on February 14, 2025
Posted by: Kim M
Verified Purchase:Yes
This is the second defender case I’ve used, the first was with work and now my personal iPad. Both cases the flap that covers the pencil charging space has broken off and won’t slide back into its little hinge ports. Very frustrating!
I would recommend this to a friend!
Response from otterbox.comBy Customer ServiceFebruary 18, 2025
Hello Kim! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
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