Switching between my three devices is difficult, not because of the connection itself, but because the workflow is constantly interrupted by a double-typing error after every PC change
Response from https://www.asus.comBy CLM, October 24, 2025
Dear Mootaz,
Thank you for your comment.
We do understand the inconvenience this may have caused if you are experiencing double-typing error with the keyboard. If you are having a double-typing error after switching PCs, check if this keyboard was connected and setup correctly with the PC using the Armoury Crate. Additonally, check if any firmware update is available for the keyboard using Armoury Crate and to check any compatibility issues, such as incorrect drivers or settings. Fruthermore, ensure the OS and drivers from your PC are up to date.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com