Customer reviews from https://www.asus.com
ASUS - Strix Scope II 96 Wireless Ergonomic Bluetooth Mechanical Gaming Keyboard with Anti-ghosting - Black
Average customer rating
4.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for ASUS - Strix Scope II 96 Wireless Ergonomic Bluetooth Mechanical Gaming Keyboard with Anti-ghosting - Black
Posted by: Twillis
Frequency of use:Daily
Verified Purchase:Yes
This thing is great! Like a full keyboard in a small package that works. You can run this over Bluetooth, usb cable or wireless usb. I’m using the key board for both my gaming pc and work pc with just a flick of a switch. Really like the storm keys over snow. The snow keys were to sensitive for me. What’s not to like.
Written by a customer while visiting https://www.asus.com
Posted by: JKAT
Frequency of use:Daily
Verified Purchase:Yes
Really good keyboard and the storm switches sound and feel perfect. My wife even likes it compared to her linear keyboard.
Written by a customer while visiting https://www.asus.com
Posted by: ANGEL MIGUEĹ
Frequency of use:Daily
Verified Purchase:Yes
Keys don't always go off when pressed. I play alot of MMO PVP and it has caused me to die from keys not going off.
Response from https://www.asus.comBy CLM, September 6, 2024
Dear Angel Miguel,
Thank you for the comment.
We certainly understand the inconvenience this may have caused if the keyboard is not working properly. To resolve the issue, please check if the wireless controller on the PC is working properly, Windows and the WIFI driver are up to date. If playing online, please verify if the PC has access to a stable internet connection since this will affect the responsiveness of the keyboard. If these steps were performed to no avail, we recommend you send the product in for service to determine if this is a keyboard issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for the comment.
We certainly understand the inconvenience this may have caused if the keyboard is not working properly. To resolve the issue, please check if the wireless controller on the PC is working properly, Windows and the WIFI driver are up to date. If playing online, please verify if the PC has access to a stable internet connection since this will affect the responsiveness of the keyboard. If these steps were performed to no avail, we recommend you send the product in for service to determine if this is a keyboard issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com