First time usage of the Epos 2 bike rack-- GREAT PRODUCT--, easy to use and securely holds the bikes. Also purchased the loading ramp which is a must have for loading E-bikes for senior citizen. The cover is a nice addition for garage storage and the wheels make moving a breeze. My only complaint is the rack does not lock in the vertical position when not in use while attached to the vehicle.
I would recommend this to a friend!
Response from thule-us-caBy Thule Customer Support, Thule Customer Support, October 2, 2023
Hello Rick, Thank you for sharing your feedback on the Thule Epos! I'm glad to hear you're enjoying the bike rack. The Thule Epos is designed to stay in the deployed position while mounted to the vehicle to maintain license plate and tail light visibility. The Thule Epos is also designed to be easily removed from the vehicle when not in use.
I've gotten by in life buying cheaper bike racks. However, I splurged on a fancy bike that needs to be carried properly without risk of being damaged in transport. I was trying to decide between Thule's Easyfold and T2 Pro when the EPOS was released. The EPOS combines the benefits of both to create an (almost) perfect rack.
The shortcomings of the EPOS are kind of glaring and you wonder why the features were not included.
Primarily, the EPOS 2 extends far from the car. Having a large-ish car already, it makes parking difficult. I can't imagine having a EPOS 3. The glaring omission here is that the EPOS already folds up at the hitch for storage. It would have been a minor addition to lock upright (like the 2T Pro) for a more compact driving option.
I am also surprised the folding surfaces that support the bike do not lock in the up or down positions. There are held in place by friction alone.
If I were to speculate, the decision to not have the racks lock in these upright positions is to prevent blocking the license plate.
It is also an omission for the EPOS not to come with the e-bike loading ramps and ramp storage considering the Easyfold does.
Oh... and as a final thought... someone talked me out of spending extra to get the EPOS with tail lights. I regret that. Safety first...
Nouveau support thule epos, très facile d'utilisation,très bien conçu, construit pour recevoir sans contrainte deux vélos électriques. Seul petit bémol les serrures avec clés manque de facilité à l'insertion.
I really like this bike rack. Very solid build. The two support arms are very adjustable to suit any bike. The ratcheting strap locks are a nice feature. I should have ordered the Epos with the included tail light option. I found the two bicycles would obscure my vehicle tail lights a bit too much. I ended up ordering and installing the tail light kit. I also ordered the optional ramp, but so far I find loading the bike a bit easier without it. The handle to wedge the rack in the hitch receiver is a bit awkward to operate, but not the end of the world though.
We purchased the EPOS-2 rack in order to take multiple trips around the USA and Canada. Thule did an excellent job in working out the kinks of the previous model rack. Not having used a platform rack in the past it takes a bit of getting used to in positioning our bikes on it but now it only takes a few minutes. We purchased the extended ramp but have found it is just as easy to lift the bikes onto the platform. We are very happy with the built-in security features and the ease in attaching and detaching the rack from the hitch. We highly recommend this rack for bikers with e-bikes.
Very easy to install and use. We have e-bikes and I was concerned about finding a carrier that would work on the bulky frames. We use the folding ramp and guide them onto the carrier and it takes just a minute to secure. It’s easy to fold, remove and store in the garage. I liked that I didn’t have to buy locks for it as well. However, I did buy the cable lock for when we travel overnight. I also intend to buy covers for overnights.