Customer reviews from thule-us-ca
Thule - Epos 2-bike platform hitch bike rack- Strap- Foldable- Up to 145lbs - Black
Average customer rating
4.5
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
17
4 Stars
5
3 Stars
1
2 Stars
2
1 Star
0
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Thule - Epos 2-bike platform hitch bike rack- Strap- Foldable- Up to 145lbs - Black
Posted by: Trailbrkr
from Massachusetts
Verified Purchase:Yes
Bought 2 bike Epos for our heavy e-bikes with fenders. Replaced a Letsgoaero that worked well but did not have ramp. Excellent quality, installs right of box, ramp bends a lot but so far has not failed however no place to store on Epos??, I like the clamps but learning curve is you have to fiddle with bike pedals to get bikes in correctly. Easy storage with wheels, I pull it around with one of the wheel straps
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Steve73
from Birmingham, AL
Gender:Male
Verified Purchase:Yes
This is a quality bike rack and has a lot of great features. The only con is it doesn’t lock in the folded position. Without bikes on the rack you can’t drive with the rack folded up. The rack is either left down while driving or it must be removed. It’s a minor inconvenience. One would think for the price, this feature could be added. Fortunately the installation and removal is simple, but when traveling the track must be stored somewhere when not in use.
No, I would not recommend this to a friend.
Response from thule-us-caBy Thule Customer Support, May 30, 2024
Thank you for sharing your feedback on Thule Epos. I am glad to hear the bike rack is performing well.
Folding a solid platform rack like Thule Epos would limit visibility of the rear vehicle lights, license plate and rear windows on some vehicles. To ensure consistent safe operation for all compatible vehicles, Thule Epos should only be used in the "deployed" position, and removed from the vehicle when not in use. Integrated grab handles, transport wheels and small folded shape make it easy to remove it from the vehicle and store inside or in a garage when bike are not mounted.
Folding a solid platform rack like Thule Epos would limit visibility of the rear vehicle lights, license plate and rear windows on some vehicles. To ensure consistent safe operation for all compatible vehicles, Thule Epos should only be used in the "deployed" position, and removed from the vehicle when not in use. Integrated grab handles, transport wheels and small folded shape make it easy to remove it from the vehicle and store inside or in a garage when bike are not mounted.
Written by a customer while visiting thule-us-ca
Posted by: Rick 23
from Green Bay, WI
Verified Purchase:Yes
First time usage of the Epos 2 bike rack-- GREAT PRODUCT--, easy to use and securely holds the bikes. Also purchased the loading ramp which is a must have for loading E-bikes for senior citizen. The cover is a nice addition for garage storage and the wheels make moving a breeze. My only complaint is the rack does not lock in the vertical position when not in use while attached to the vehicle.
I would recommend this to a friend!
Response from thule-us-caBy Thule Customer Support, Thule Customer Support, October 2, 2023
Hello Rick,
Thank you for sharing your feedback on the Thule Epos! I'm glad to hear you're enjoying the bike rack.
The Thule Epos is designed to stay in the deployed position while mounted to the vehicle to maintain license plate and tail light visibility. The Thule Epos is also designed to be easily removed from the vehicle when not in use.
Thank you for sharing your feedback on the Thule Epos! I'm glad to hear you're enjoying the bike rack.
The Thule Epos is designed to stay in the deployed position while mounted to the vehicle to maintain license plate and tail light visibility. The Thule Epos is also designed to be easily removed from the vehicle when not in use.
Written by a customer while visiting thule-us-ca
Posted by: rich2002
Verified Purchase:Yes
We purchased the EPOS-2 rack in order to take multiple trips around the USA and Canada. Thule did an excellent job in working out the kinks of the previous model rack. Not having used a platform rack in the past it takes a bit of getting used to in positioning our bikes on it but now it only takes a few minutes. We purchased the extended ramp but have found it is just as easy to lift the bikes onto the platform. We are very happy with the built-in security features and the ease in attaching and detaching the rack from the hitch. We highly recommend this rack for bikers with e-bikes.
Written by a customer while visiting thule-us-ca
Posted by: Charlie D
from Canada
Verified Purchase:Yes
I really like this bike rack. Very solid build. The two support arms are very adjustable to suit any bike. The ratcheting strap locks are a nice feature. I should have ordered the Epos with the included tail light option. I found the two bicycles would obscure my vehicle tail lights a bit too much. I ended up ordering and installing the tail light kit. I also ordered the optional ramp, but so far I find loading the bike a bit easier without it. The handle to wedge the rack in the hitch receiver is a bit awkward to operate, but not the end of the world though.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Larry
from michigan
Verified Purchase:Yes
Expensive but worth it. High quality. Do not need extra bar with step-thru frame.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Bike rider
Verified Purchase:Yes
It’s basically all plastic. Hope it doesn’t break. The bike tire already broke a strap holder plastic piece when it hit it while loading. Not what I was expecting.
No, I would not recommend this to a friend.
Written by a customer while visiting thule-us-ca
Customer Rating
5
Easy to set up & use!
on November 23, 2024
Posted by: Juan in SD
from San Diego, CA
Gender:Male
I purchased this a little over a month ago. I have a 2024 VW GTI. I wanted to use roof bike racks with it, but any roof rack will not allow the sunroof to be opened. I looked around for a hitch bike rack & the epos seemed to check all the boxes. It is built very well, it is very easy to use, putting it on my car is quick, & so is loading my bike on it. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca