Customer reviews from thule-us-ca
Thule - Epos 2-bike platform hitch bike rack- Strap- Foldable- Up to 145lbs - Black
Average customer rating
4.5
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
17
4 Stars
5
3 Stars
1
2 Stars
2
1 Star
0
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Thule - Epos 2-bike platform hitch bike rack- Strap- Foldable- Up to 145lbs - Black
Customer Rating
5
Well thought out, solid construction, compact.
on April 15, 2024
Posted by: LevoProSam
from North Los Angeles County, Southern California
Gender:Male
Verified Purchase:Yes
Well made, solid, thoughtfully designed. Holds my Levo in a secure manner although they could have made the wheel platforms a little longer. The bike fits well but I am sure to make sure the wheels are positioned in a balanced manner for even distribution. Design allows for multiple points to secure it which is very helpful. Huge positive is that it folds up in a compact manner and is easy to store.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Josephthebiker
from Osage, Iowa
Gender:Male
Verified Purchase:Yes
Love how lightweight the bike carrier is and how easy to load the electric bikes!
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Average Athlete
Verified Purchase:Yes
We’ve loved the upgrade to this rack! More secure, easier to set up, and a higher weight capacity. Fits our heavy fat tire e-bike with no issue. I recommend getting the light kit for visibility at night and adding the cable lock. We didn’t buy the ramp and it’s going just fine.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5
The Best Bike Rack I have ever had
on August 12, 2024
Posted by: Jimmy13
from Charlestion SC
Gender:Male
I needed a rack that supported my e-bikes from the base of the tires. This rack is the best I have ever had. It is easy to use, secure, and dependable. We have an investment in our bikes, and more rubbing and damage are occurring in transit.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Kim J
from Moab, UT
Gender:Female
Verified Purchase:Yes
The Thule Epos is amazing. Thule thought of everything. It is exceptionally easy to mount. The hitch mount expands to keep the hitch in tight and jiggling down to a minimum. The tire and seat bars move so easily & it folds up in a breeze. It's the best!
Written by a customer while visiting thule-us-ca
Posted by: Pad.
from Fort Myers, FL
Gender:Male
Verified Purchase:Yes
The Epos Bile Rack is great, very easy to use. Only a few comments for improvement.
1. Lock stil requires groveling on the ground to lcck.
2. The hitch assembly doesn’t easily unfold for use and somewhat difficult to manage.
2. The hitch assembly doesn’t easily unfold for use and somewhat difficult to manage.
Al else is great.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
4
Great rack but extends the length of the car.
on August 15, 2023
Posted by: Chrisizzle
from Toronto
Verified Purchase:Yes
I've gotten by in life buying cheaper bike racks. However, I splurged on a fancy bike that needs to be carried properly without risk of being damaged in transport. I was trying to decide between Thule's Easyfold and T2 Pro when the EPOS was released. The EPOS combines the benefits of both to create an (almost) perfect rack.
The shortcomings of the EPOS are kind of glaring and you wonder why the features were not included.
Primarily, the EPOS 2 extends far from the car. Having a large-ish car already, it makes parking difficult. I can't imagine having a EPOS 3. The glaring omission here is that the EPOS already folds up at the hitch for storage. It would have been a minor addition to lock upright (like the 2T Pro) for a more compact driving option.
I am also surprised the folding surfaces that support the bike do not lock in the up or down positions. There are held in place by friction alone.
If I were to speculate, the decision to not have the racks lock in these upright positions is to prevent blocking the license plate.
It is also an omission for the EPOS not to come with the e-bike loading ramps and ramp storage considering the Easyfold does.
Oh... and as a final thought... someone talked me out of spending extra to get the EPOS with tail lights. I regret that. Safety first...
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
2
Maybe it’s Me, Maybe it’s the Epos?
on July 7, 2023
Posted by: Nicole
from Massachusetts
I just got the Thule Epos 3 bike rack delivered today and I was so excited because it was exactly everything I needed in a bike rack. I loaded my son’s bike when it was on the ground and it was ok, it seems like his bike is longer than the Epos and almost doesn’t fit but with the straps and arm secured it seems sturdy and safe. Once I attached the bike rack to my SUV though it was extremely wobbly. It attaches with a built in locking bar but it leaves a lot of space between the hitch and the bike rack. I wish I could push the bike rack into my hitch more but with the way this locking bar lines up there’s no other way to secure it in place. I tried stuffing cardboard in between the gaps, even though this says it fits a 2 inch receiver it was so wobbly it seemed unsafe and his bike was rocking back and forth over every bump. So for that reason I am not super happy. I am also trying to figure out how to keep this attached to my car with no bikes on it. I assumed it folded up towards the back of the car so I could drive and not have the entire rack sticking out and taking up room behind the car, but I don’t think it secures in place when lifted?? Maybe it’s me, but maybe it’s the Epos. Still undecided on how I feel and if I want to keep this or not.
No, I would not recommend this to a friend.
Response from thule-us-caBy Thule Customer Support, July 13, 2023
Hello Nicole,
Thank you for taking the time to share your thoughts on the ThuleEpos and to work with our Customer Support team to identify the issue.
Based on our conversation, it looks like the bike rack was not completely tightened into the hitch after installation. Ensuring the rack is securely installed will make sure it does not move while in transit.
The low-profile nature of the Thule Epos means that it should not interfere with rear hatch access if installed to the vehicle with no bikes attached. The tool-free installation and mobility wheels makes it easy to remove and store when bikes do not need transportation.
Thank you for taking the time to share your thoughts on the ThuleEpos and to work with our Customer Support team to identify the issue.
Based on our conversation, it looks like the bike rack was not completely tightened into the hitch after installation. Ensuring the rack is securely installed will make sure it does not move while in transit.
The low-profile nature of the Thule Epos means that it should not interfere with rear hatch access if installed to the vehicle with no bikes attached. The tool-free installation and mobility wheels makes it easy to remove and store when bikes do not need transportation.
Written by a customer while visiting thule-us-ca