Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(501 Reviews)
Rating breakdown 501 reviews
5 Stars
184
4 Stars
121
3 Stars
117
2 Stars
36
1 Star
43
74%of customers recommend this product.
(
303 out of
407)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: Azroadhog
Verified Purchase:Yes
I like the video picture quality. I am disappointed the two chimes I have from my old doorbell V1 will not work. My work around was to interface Alexa to announce when the button in pushed. Still want to use my original chimes.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Melissa
from CT
Verified Purchase:Yes
Does not work with Google hub (partly due to Google blocking most functions. If sound notifications are on, you don’t get motion notifications.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Colin
from 92210
Verified Purchase:Yes
This will not sync with Google home. It is advertised as compatible but it is not. It will connect but video will not display.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, November 15, 2023
Hello there, we are very sorry to hear your Wyze Video Doorbell v2 is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Alph
Verified Purchase:Yes
Great value. Working as expected. It would be nice to have a small top to bottom angle block. Most existing doorbells are slightly lower than optimal for a camera
Written by a customer while visiting wyze.com
Customer Rating
2
Good quality picture, but not great for setup
on November 15, 2023
Posted by: Jeff
from Utah
Verified Purchase:Yes
Doesn't work with my existing chime, need to purchase subscription in order to stop 5 minute cooldown
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, November 15, 2023
Hi there! Wyze Video Doorbell v1 with Wyze Chime v2 does not work with the new doorbell.
Wyze Video Doorbell v2 works with your existing chime using a chime controller. Because the original Wyze Video Doorbell bypasses your existing chime, it needs a Wyze Chime to ring.
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Wyze Video Doorbell v2 works with your existing chime using a chime controller. Because the original Wyze Video Doorbell bypasses your existing chime, it needs a Wyze Chime to ring.
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Dan
Verified Purchase:Yes
The camera has great video. It was easy to install.
Written by a customer while visiting wyze.com
Posted by: Marc C
from St Louis
Verified Purchase:Yes
Good quality and picture is good. Not sure why sd card slot is on the side. That is my only complaint.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Freakinkat
from Corpus Christi Texas
Verified Purchase:Yes
Wish you had a battery life option overall cam seems pretty good works well we love it
I would recommend this to a friend!
Written by a customer while visiting wyze.com