Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(590 Reviews)
Rating breakdown 590 reviews
5 Stars
218
4 Stars
137
3 Stars
133
2 Stars
46
1 Star
56
75%of customers recommend this product.
(
352 out of
472)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: Joe V
from Sacramento Ca
Verified Purchase:Yes
I know that it is early as I just installed my v2 Doorbell cam but since its activation, I have been experiencing the camera going "off-line" at least three times so far. Let me just say that I have installed doorbell cameras before for myself and friends (Arlo & Ring) so, I am usually pretty good at installations. All wires have been checked and double checked, wifi has been reset and the output is the strongest that Comcast allows. So far, the "off-line" issues have stopped so fingers are crossed that this was fixed (whatever it was).
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JayinVA
from Northern Virginia
Verified Purchase:Yes
This is a replacement for my Nest Doorbell. Field of View and picture quality was very good but hardware (NOT the camera itself) could use improvements.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Melvoure
from Elyria Ohio, United States
Verified Purchase:Yes
Was able to hook it up directly to my old doorbell wires and inside bell with control module and it works great
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Tom from Minnesota
Verified Purchase:Yes
I have tried for 2 weeks to get the rig to work. Wired, tested, rewired. Tested.... A blinking light tells me that the rig has power. If I run a wire between those posts the bell chimes.
Then I ordered a subscription for the actuall video and before I can finish that process it wants to sell me a camera. I can't get past that either.
Then I ordered a subscription for the actuall video and before I can finish that process it wants to sell me a camera. I can't get past that either.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: signals34
Verified Purchase:Yes
does not want to connect/work....been going through wyze trouble shooting, they are a big help, but no one can find the issue...they have sent me a new one also, but that does not work either....all wi fi connections are good, my other 4 , v4 cameras are perfect....sent all screen shots of connection, sent videos of what happens with camera....but they are helping me and trying to figure it out....
I would recommend this to a friend!
Response from wyze.comBy May, Wyze, July 8, 2026
Hi, we're sorry to hear about the trouble you've had with your Wyze Video Doorbell v2. We understand how frustrating this has been, especially after trying a replacement. We appreciate your patience while our Wizards team continues to investigate. Please stay in touch through Wyze Support at https://support.wyze.com/hc/en-us. Thank you for your feedback.
Written by a customer while visiting wyze.com
Posted by: Ohiowebman
Verified Purchase:Yes
I use several of the Wyze products and they all work well
Written by a customer while visiting wyze.com
Posted by: Anonymous
Verified Purchase:Yes
A good doorbell camera. Works well with my already installed doorbell. The iPhone app works well. The only drawback for me is that the web portal is a bit clunky and is not easily accessible from my desktop computer. Fix that and I'd give a top rating.
Written by a customer while visiting wyze.com
Posted by: TiredDad
from Wisconsin
Verified Purchase:Yes
I purchased this video doorbell to replace a working but aged Ring camera that I’d come to dislike due to the lack of functionality without an expensive on-going subscription. After installing and setting up the Wyze Video Doorbell V2, at first it seemed that it, too, would have very limited functionality without a subscription. A few days of experience with it and the app have eased my mind. I can access live and SD card recorded device feed from anywhere using my phone with no subscription. I am very pleased with the outstanding device video quality. One additional super nice inclusion is the base mounting wedge that comes with the device. I have other Wyze products, including their other cameras, smart plugs, and a connected body weight scale. The Wyze Doorbell V2 is a great alternative to Ring, and I am very happy that I have made the switch!
I would recommend this to a friend!
Written by a customer while visiting wyze.com