Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7 out of 5
3.7
(566 Reviews)
Open Ratings Snapshot
Rating breakdown 566 reviews
5 Stars
210
4 Stars
131
3 Stars
131
2 Stars
41
1 Star
53
75%of customers recommend this product. 
(
339 out of 455
)
Best Buy Privacy Policy
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Customer Rating
3 out of 5
3
Low price, limited utility
on December 28, 2025
Posted by: Mcj61
from Longview,WA
Verified Purchase:Yes
Even though I narrowed the detection zone we still get notifications every time a car drives by. Had to turn off notifications to avoid constant interruptions. So unless someone pushes the button we don’t know what’s happening. This really limits the usefulness of the device.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
works great, small logistical errors
on December 28, 2025
Posted by: Emily M
from Grand Rapids, MI
Verified Purchase:Yes
Works great- the only thing that bothers me are that you cannot rotate the image 90 degrees and we had to purchase a siding mount from a third to make it work.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
None
on December 30, 2025
Posted by: Wendy
Verified Purchase:Yes
Overall is good. I rated 3* is because it took long time to install. The panel is not strong enough on uneven wall. I had to add a supporting wood at the bottom before install the panel. It seems it fits on wooden door or flat surface. However, it functions very well.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Video Doorbell
on January 4, 2026
Posted by: Joanna Colasito
from Virginia
Verified Purchase:Yes
Video Doorbell v2 is perfect! Clear video and has a wide angle to get more footprint. Easy to install. Great price too.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Working great!
on January 11, 2026
Posted by: Anonymous
Verified Purchase:Yes
Bought the video doorbell v2 three weeks ago and installed it. Its been working well so far. Easy to install as I replaced it from Google Nest. Alerts and chime are working as expected. Will have to observe the life of the doorbell as the nest went bad in three years.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Excellent value
on February 12, 2026
Posted by: Drew
from Atlanta
Verified Purchase:Yes
Install and set up are a breeze. Wish the camera was a had a bit bigger angle. Can’t see packages and didn’t want to purchase the duo. Miss my doorbell cam pro.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
V1 is better than v2
on February 14, 2026
Posted by: Lorraine
Verified Purchase:Yes
This is second doorbell, but the v1 was able to just click the notification and see a short video of motion without a subscription. This new one v2 doesn’t do that. You see a snapshot but it is a pain to get to the sd card to view the videos without a subscription.
Written by a customer while visiting wyze.com
Customer Rating
2 out of 5
2
Video door bell disconnects
on February 15, 2026
Posted by: Nick
from Franklinton NC
Verified Purchase:Yes
Doorbell cam constantly goes off line at night. WiFi router is 15 ft away so shouldn’t be an issue signal strength is 2 out of 3 bars. This is a wired device for power. I had to change doorbell transformer to 16 v 30 vac because wyze says mechanical door bells use to much power. Problem got better but still disconnects routinely at night. Now I see it calls for 24v transformer???
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeLawrenceFebruary 15, 2026
Hi there, we are sorry to hear you are running into some connectivity trouble. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. You may also send us an app log by going to Account > Wyze Support > Submit a Log. Thank you!
Written by a customer while visiting wyze.com
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