Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(590 Reviews)
Rating breakdown 590 reviews
5 Stars
218
4 Stars
137
3 Stars
133
2 Stars
46
1 Star
56
75%of customers recommend this product.
(
352 out of
472)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: Mitch
from Walnut Cove NC
Verified Purchase:Yes
This camera was easy to install and has an excellent picture. This was my 6th Wyze camera. I would recommend these to anyone wanting to have security around house or shop
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Francisco
from Los Fresnos, TX
Verified Purchase:Yes
The Doorcam is easy to install and to manage. Picture is clear and features are easy to work.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Greg
from New Smyrna Beach, FL
Verified Purchase:Yes
I installed this and after it was connected to the router and declared itself complete, the chime made a buzzing sound and held one of the servos to the bell. I disconnected it and checked the voltage, 12.3 volts AC. I reconnected it and there is no activity in the unit, no light at the button. The Wyze Chime Controller Unit is warm
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, November 24, 2025
Hi there! thanks for sharing the details. Your Wyze Video Doorbell v2 and Chime Controller need at least 16V AC, 10VA to work properly. Your measured 12.3V AC is too low, which can cause buzzing, no lights, or malfunctions.
We recommend upgrading your transformer to meet the required voltage, then reconnecting the devices. If you’re unsure about wiring, please consult a licensed electrician.
For more guidance, check:https://support.wyze.com/hc/en-us/articles/19767144547739
We’d love to assist with any other questions or concerns you have. Please contact our Wizards team at https://wyzelabs.zendesk.com/hc/en-us so we can help. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you, and we hope you have a wonderful day!
We recommend upgrading your transformer to meet the required voltage, then reconnecting the devices. If you’re unsure about wiring, please consult a licensed electrician.
For more guidance, check:https://support.wyze.com/hc/en-us/articles/19767144547739
We’d love to assist with any other questions or concerns you have. Please contact our Wizards team at https://wyzelabs.zendesk.com/hc/en-us so we can help. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you, and we hope you have a wonderful day!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
This camera provides clear pictures both day and night. Installation was relatively easy.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: John - Pittsburgh
from Pittsburgh, PA
Verified Purchase:Yes
Absolutely love this Doorbell. I have been a Wyze Camera customer for years and I am always satisfied with their products and pricing. I picked this because it could be hardwired to my traditional doorbell wiring and would not need to be charged. I checked my voltage with a multimeter to verify I had enough low voltage power at the old doorbell prior to ordering. The included angle bracket is reversible and is perfect for the doorbell positioning in the corner. I also subscribe to Cam Unlimited which records events for all of my cameras. In the driveway, I have the Floodlight Pro which offers a ton of light and great camera quality!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Td
from Pa
Verified Purchase:Yes
Works great! Recommend it for sure. Feel safer. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: That_Guy 76
from Ohio
Verified Purchase:Yes
Nice upgrade from my 1st gen, more reliable recording and playback plus a memory card, and it let me use my old doorbell again! Lots of wins so far, oh and it can do a default announcement that you’re being recorded or a sound to bring it to your attention.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bryan
from Montana
Verified Purchase:Yes
Really like the simcard. But adjusting for alerts is annoying.
I would recommend this to a friend!
Written by a customer while visiting wyze.com