Hi there! We’re sorry to hear about the trouble you’re experiencing with your Wyze Video Doorbell v2. We understand how frustrating it can be to deal with frequent reboots, and we’d like to help you resolve this issue. Here are some steps you can try to improve the performance of your doorbell:

Steps to Address Frequent Rebooting:
Ensure Proper Placement:

Make sure the doorbell, your phone/tablet, and the router are within proximity (6-10 feet) during any updates or troubleshooting.
Reboot Your Router:

Restart your router to ensure a stable internet connection.
Restart the Doorbell:

Navigate to the doorbell’s settings in the Wyze app.
Go to Restart Camera and tap Restart.
Power Cycle the Doorbell:

Flip the breaker Switch powering the doorbell to the off position.
Wait for 10 seconds, then flip the breaker switch back to the on position.
Factory Reset the Doorbell (if issues persist):

Remove any microSD card inserted into the doorbell.
Detach the doorbell by pressing it in, sliding it up, and pulling it away from the wall plate.
With the doorbell powered on, press and hold the setup button on the back of the doorbell for 15 seconds until the status light turns solid orange.
Release the button, and once the status light flashes orange, set up the doorbell like New.
If the issue continues after trying these steps, we recommend submitting a log through the Wyze app for further assistance:

Go to Settings > Wyze Support > Submit a Log.
We truly value your feedback and are here to help. Please let us know if you need further assistance!