Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(590 Reviews)
Rating breakdown 590 reviews
5 Stars
218
4 Stars
137
3 Stars
133
2 Stars
46
1 Star
56
75%of customers recommend this product.
(
352 out of
472)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: David
from Colorado Springs
Verified Purchase:Yes
It seems to be a little slow with notifications. The video quality is great. I wish there was a separate notification in the app because I get the same motion sound when the vacuum is done cleaning or stuck or whatever. I also like to use it with Home Assistant but options are limited compared to the Ring doorbell. With Ring, there was a motion detected event that would fire and I could use it as a trigger for something else. Also, there is no way to mute or snooze motion notifications. When I'm working outside my house, I constantly get notifications and no way to stop it unless I turn it off or cover the camera.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Steve M
from Cape Coral, FL
Verified Purchase:Yes
This doorbell didn’t work for me. I own a number of Wyze cameras and bulbs so it was natural for me to choose Wyze for my video doorbell. Unfortunately while the camera function and motion detection functions operated well, it could not ring my indoor doorbell despite multiple attempts to troubleshoot it. I have no idea why Wyze designed it with a separate ‘chime controller’ as opposed to just allowing the doorbell to connect the wires and ring the bell.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Heng
from Swedesboro, NJ
Verified Purchase:Yes
Overall, it works well and didn't break my wallet. Picture is great. The mounting bracket didn't work as provided--I had to cut it in half and only use the top half to secure the unit to my doorframe. The bottom half didn't provide enough area for the wires to be secured to the unit and then lay flat. Also, I had to go online to the Wyze site to get an alternate wiring configuration for my chime...something that could have been communicated up front instead of me having to search for it. Also, the unit lost connectivity after a week and trying to reconfigure it is a mess -- there should be an easier way to reset the unit, like a reset button. I'm not sure why the unit lost connectivity when there are two Wyze bulbs above it that are always connected...
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
I followed wiring instructions and the bell didn’t ring. The camera worked, made sound when pressed at door, but did not activate indoor bell. found alternate wiring instructions in facebook user group and fixed the issue.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Eddie
from Carlsbad, CA
Verified Purchase:Yes
It does not ring or pop open the app on my phone to answer someone that hits the doors bell button like most doorbells do. Just a basic notification so easy to miss almost other standard notifications
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Charles
from Colorado
Verified Purchase:Yes
Like almost everything about this video doorbell. But, couldn't connect it to chime using the chime controller. Works great without it. Would be better if i got a audible notification when video is activated - but you can't have everything.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Alex
from Minneapolis
Verified Purchase:Yes
I bought this thinking it was a straight up upgrade of the version 1 that I had. I was surprised to find that it not only doesn't support the digital chime I have, but doesn't have a compatible digital chime, period. Very disappointed.
The video quality, responsiveness and reliability have all been upgrades though. So if Wyze updates it to support a digital chime I'll happily upgrade my review.
Written by a customer while visiting wyze.com
Posted by: Piper Pilot
from Minnesota
Verified Purchase:Yes
The quality of the doorbell is excellent! Easy to install, easy to get it up and running! Two things to note, this may not work with your current mechanical doorbell. It did not work with mine and I'll need to put in a new transformer for the doorbell to make it work. Also, it does not come with a siding adapter. We made one with a 3D printer which works very well and is available in the Wyze forums. This is a very nice looking doorbell, and the video from it is outstanding. If you're considering a security doorbell such as this, I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting wyze.com