Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(590 Reviews)
Rating breakdown 590 reviews
5 Stars
218
4 Stars
137
3 Stars
133
2 Stars
46
1 Star
56
75%of customers recommend this product.
(
352 out of
472)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: G Stone
from Austin, TX
Verified Purchase:Yes
I had a very nice Eufy 2K doorbell for the past year, which was giving me false alerts almost daily. I replaced it with the Wyze video doorbell (which was less expensive) and to my surprise, not a single false alert! Alerts me when it should, not when it shouldn't! It also goes with my Wyze scale, door deadbolt, and 11 Wyze Cams! 1 app for it all!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Larry
from Florida
Verified Purchase:Yes
Works well. I installed a 256 sd. It did not work. installed a 128, it worked. Only operates one leg of the existing chime. Door bell does not go Ding Dong.....just dong lol.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: R.MH
from Cypress Texas
Verified Purchase:Yes
Pros: resolution, response time, design
Cons: uses old bell instead of the separate digital chime
Cons: uses old bell instead of the separate digital chime
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Kenneth K
from Houston Tx
Verified Purchase:Yes
Surprised by how easy to install and set up. Good video and sound.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Will
from New York, NY
Verified Purchase:Yes
Everything is great except you can't open your wyze lock. Video quality is amazing, the speed from which the bell is pressed and you get the notification and open it. The setup was a bit tricky as my bell didn't need the extra part to work. Overall if this could open your door when the bell is pressed, it would be 100%.
Written by a customer while visiting wyze.com
Posted by: S & K Flowers in Texas
Verified Purchase:Yes
This camera is much better than the original Wyze door camera we purchased a few years back. The visual are is much wider and better camera overall. We had an existing mechanical doorbell so I upgraded. However, we could not get the door bell to chime using the included chime controller Wyze supplied. We unhooked it figuring it was an old house and maybe the transformer wasn’t the right voltage. My husband removed the Wyze chine controller and rehooked the existing wires back up to the original door chime till we purchased a new transformer. BUT, lo and behold, we had a deliver 2 days later and our mechanical doorbell chimed and has been ringing ever since. So we left it as is because the mechanical chime works as is.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Jim H
from Chula Vista, CA
Verified Purchase:Yes
Replaced my original doorbell from 2001. The instructions were easy to follow. When connecting my original mechanical doorbell chime I had to search in the troubleshooting for a fix to make it work. Understandable that the transformer may need to be upgraded, since it's a video doorbell, but glad that just adjusting the wiring made it work.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: spavan
from austin tx
Verified Purchase:Yes
quality is low must have improve bit on connection and built quality
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, December 13, 2023
Hello there, we are very sorry to hear your Wyze Video Doorbell v2 is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com