Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(501 Reviews)
Rating breakdown 501 reviews
5 Stars
184
4 Stars
121
3 Stars
117
2 Stars
36
1 Star
43
74%of customers recommend this product.
(
303 out of
407)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: Mike
from Lake Stevens, WA
Verified Purchase:Yes
Finally got around to ditching my Ring cameras in favor of Wyze cams. I should have done this long ago. Works great. Easy setup took 5 minutes. Ties right into the rest of my Wyze infrastructure. Thanks again!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Huntington station New York
Verified Purchase:Yes
Clear image , easy to install, best price .
Much bigger view
Much bigger view
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dave L
from Texas
Verified Purchase:Yes
I've had the Wyze Video Doorbell V2 for a few weeks now, and I’m thoroughly impressed. Having used the original Wyze doorbell for a few years, I can confidently say this new version is a significant improvement. The SD Card is a game changer.
Seamless Installation: First off, installation was a breeze. I love that it works with my existing house doorbell chime—no need to fuss with a separate chime or worry about compatibility issues. The wired setup is a huge plus for me. Not having to deal with batteries means one less thing to worry about, and it ensures a constant power supply.
Crystal Clear Video Quality: The video quality is excellent, even in low light conditions. The resolution is sharp, and the field of view is wide enough to cover my entire porch. It’s reassuring to be able to see everything clearly, day or night.
Responsive and Reliable: The responsiveness of the doorbell is top-notch. Notifications come through quickly on my phone, and the two-way audio is clear, making it easy to communicate with visitors. The motion detection works well, minimizing false alerts while ensuring I don’t miss any important activity.
User-Friendly App: The Wyze app continues to impress with its user-friendly interface. Setting up and customizing the doorbell settings was straightforward. The app makes it easy to review footage, adjust motion sensitivity, and manage notifications.
Significant Improvements: Compared to the original doorbell, the V2 feels like a big leap forward. The improvements in video quality, responsiveness, and integration with my existing doorbell chime make a noticeable difference. It’s evident that Wyze has listened to user feedback and made meaningful upgrades.
Final Thoughts: Overall, the Wyze Video Doorbell V2 is a fantastic product. The ability to use it wired without worrying about batteries, combined with its excellent video quality and reliable performance, makes it a standout choice. While I’ve only had it for a few weeks, I’m confident it will continue to impress. If you’re considering upgrading or getting a new video doorbell, I highly recommend the Wyze Video Doorbell V2. Five stars all the way!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: TGS
from Harrisburg, PA
Verified Purchase:Yes
When Wyze products were recommended to me they said “the stuff just works“. That has been exactly my experience with the doorbell and all the cameras I have. Great value for the money and very easy to use.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Tiara
from Spokane wa
Verified Purchase:Yes
Never stays connected to power or internet no matter what I do, I move the internet closer to it, doesn’t matter won’t stay connected. I have to unwired it and rewire it everyday. Got a second one to see if my first one was a dud but nope
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 31, 2024
Hi there, we are sorry to hear your doorbell has run into some connectivity trouble! We would recommend power cycling the doorbell by flipping the breaker power the doorbell to its “Off” position, waiting 10 full seconds, then flipping the breaker switch back to the “On” position. For further troubleshooting steps, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/19796818316443
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/19796818316443
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Nkhan
from San Francisco
Verified Purchase:Yes
Poor detection ability and very buggy. Stops detecting randomly and had to be restarted. Detection zones don’t work at all. No ability to set notification on bell ring.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, August 1, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Brendan F
from St. Louis Mo
Verified Purchase:Yes
Easy to install, love the price! Works great! Would buy again!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: SeanB
from Pennsylvania
Verified Purchase:Yes
Very easy to install, even with Digital Chimes. Camera looks great
I would recommend this to a friend!
Written by a customer while visiting wyze.com