Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(590 Reviews)
Rating breakdown 590 reviews
5 Stars
218
4 Stars
137
3 Stars
133
2 Stars
46
1 Star
56
75%of customers recommend this product.
(
352 out of
472)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: W
from CA
Verified Purchase:Yes
Good when working properly, the conduction screws on the back didnt work so I needed to order replacement... TBD
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: J
Verified Purchase:Yes
Always Connection Issues. Camera will work for a couple daya and then not connect anymore after that. Such a pain in the a**. Will probably have to switch to a different doorbell
Response from wyze.comBy WyzeCarmelita, December 20, 2023
Hi there, we are sorry to hear your doorbell has run into some connectivity trouble! For troubleshooting steps, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/19796818316443
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/19796818316443
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Tim
Verified Purchase:Yes
For the price great boor bell. Very clear and like the view angle.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Burns
from Atlanta Ga
Verified Purchase:Yes
Product is decent camere quality is not the best on moving objects
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Kevin
from PA
Verified Purchase:Yes
Returned my camera, there was no indication the amp necessary from first gen to third gen had increased. So when I installed it, I blew a fuse and tripped the circuit.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Craig
Verified Purchase:Yes
Great value. Like that it uses my old door chimes. The SD card option was what sold me. Maybe having the card slot on the bottom would have been more hidden, but I just put some black electrical tape over it to conceal it. I mounted mine on a block to get it away from the brick around my door and put a plate above it to make it harder for someone to remove.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: ifixc5
from PA
Verified Purchase:Yes
Nice clear video, just cannot get to work with existing doorbell despite following wiring instructions. Currently I do not know when someone is ringing doorbell since it only sounds on the outside controller. A little disappointed due to that fact.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Sanchez
from Saint Paul, Minnesota
Verified Purchase:Yes
AMAZING product! The Wyze Video Doorbell V2 has such a wide range of coverage coupled with the quality of the video being so great. Just a fantastic piece of equipment overall!
I would recommend this to a friend!
Written by a customer while visiting wyze.com