Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(590 Reviews)
Rating breakdown 590 reviews
5 Stars
218
4 Stars
137
3 Stars
133
2 Stars
46
1 Star
56
75%of customers recommend this product.
(
352 out of
472)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: Tom
from Glendale, AZ
Verified Purchase:Yes
Easy install, great video. Work well with app and Alexa Show
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Joe
Verified Purchase:Yes
Replaced Ring doorbell to keep all my devices accessible in one app. Camera field of view is very good. I do miss the snooze feature Ring has in their app.
Written by a customer while visiting wyze.com
Posted by: Mr.Musky
from Appleton, Wisconsin
Verified Purchase:Yes
Nice camera and doorbell. Follow instructions and is easy to install. 128 micro card for lots of storage space. Great product at an affordable price!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Keith
Verified Purchase:Yes
An upgrade from the original door cam, I find this one much better good response time and good 2 way audio and video
Written by a customer while visiting wyze.com
Posted by: Bdubs
from Colorado
Verified Purchase:Yes
Works 80% of the time catching things that go by. Will entirely miss events often however
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, January 2, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Jsiemonski
from Port Charlotte, FL
Verified Purchase:Yes
This is my third video doorbell, and it’s the best one yet. I haven’t been able to get my chime to work with the previous two, but I did with this one. Video quality is great, and I like being able to specify detection zones.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Barbie
Verified Purchase:Yes
Error code 2004 always shows up on door bell when reviewing events outside of that love the door bell
Written by a customer while visiting wyze.com
Posted by: ROY BROWN
Verified Purchase:Yes
I DON’T LIKE HAVING TO USE. AN ADD ON TO MAKE THE DOORBELL RING MY HOUSE CHIME THEREFORE I DON’T PLAN ON USING THE V-2 CAMERA
Response from wyze.comBy WyzeCarmelita, January 1, 2024
Hello there, we are very sorry to hear your Wyze Video Doorbell v2 is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com