Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(590 Reviews)
Rating breakdown 590 reviews
5 Stars
218
4 Stars
137
3 Stars
133
2 Stars
46
1 Star
56
75%of customers recommend this product.
(
352 out of
472)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: msande
from Phoenix, AZ
Verified Purchase:Yes
The doorbell works great once fully installed--which included doing things that aren't in the installation directions but that I found from reviews from other buyers. I followed the steps exactly, then when the chime in the house didn't work, I uninstalled the chime controller that was the first step of the installation. Once that was done, it worked perfectly!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Keith
from Utah
Verified Purchase:Yes
So far it's great! Quick to load and I love having local 24/7 recording.
The only think I would like to see different is a metal mounting bracket but only because mounting on my brick wall the plastic bends a bit because the wall isn't flat. I had to shim things with washers.
The only think I would like to see different is a metal mounting bracket but only because mounting on my brick wall the plastic bends a bit because the wall isn't flat. I had to shim things with washers.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jon
from Alabama
Verified Purchase:Yes
Unit requires more than 10 volts to operate….for doorbell applications that utilize a security system typically have voltages less than 10 volts. This could be fixed for their battery operated units to include a simple on/off circuit.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, January 9, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Julie
from Georgia USA
Verified Purchase:Yes
Great product! Have not had any issues. No false rings.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jonathon Gray
from Florida
Verified Purchase:Yes
Very easy to install - dimensions are quite different from original Wyze Video Doorbell. I had to make a small wooden block mount to get it to mount properly between the screen door and wall around door jamb. When using the wedge it pushed the doorbell body in front of the screen door - allowing the screen door to close on the doorbell. Had to remove it and build out the frame to make it work with the tight space on the condo install. It paired well, has good video quality and I like the SD card slot for 24/7 recording.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Freddy G
Verified Purchase:Yes
Great door Bell, motion detection is fantastic. Very little if any phantom motion detection. Excellent picture quality, and the voice communication aspect is very clear. Love this thing. This is my 3rd door Bell from 3 different popular companies.
Written by a customer while visiting wyze.com
Posted by: John J
Verified Purchase:Yes
The v2 is a quality product and relatively easy to install, but it's larger than the v1 which caused an installation challenge for me. There's about a 2 second delay between pushing the button and hearing the mechanical chime, and about 5 seconds for the initial use of talking but once talking, delay is about 1 second. It's a super wide-angle that results in a fisheye view but that's what you want for package deliveries.
I have the usual issues with the "free" software limitations and have yet to figure-out why the doorbell event clips are presented differently than my other Wyze Floodlight and v3 cameras...probably user error but I think it should be easier.
All in all, I would buy again and have already recommended Wyze to my friends.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bluedory
from Jacksonville, FL
Verified Purchase:Yes
Very easy to setup. I had the Nest Doorbell v1 and it had an echo when talking through it but not the Wyze Doorbell. Only gripe is the white balance makes the outside not visible.
I would recommend this to a friend!
Written by a customer while visiting wyze.com