Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(542 Reviews)
Rating breakdown 542 reviews
5 Stars
202
4 Stars
127
3 Stars
123
2 Stars
38
1 Star
52
75%of customers recommend this product.
(
329 out of
440)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: Jerry V
from Arkansas
Verified Purchase:Yes
I initially purchased one to try out. Since that time about a year ago I now have 12 cameras on my house to include floodlights, doorbell and garage door opener/closer. Its nice to be able to see anyone who cones to my door and I always knowbit before thry make it there. Cant beat these for security. I woukd 100% recommend these with thr cam plus subscription. I also put these on my daughters house. She loves them too.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Laura
from Austin, Texas
Verified Purchase:Yes
I bought this and also micro chip, didn't know i also had to pay for cam plus which is double the amount for my other 3 cameras. so confused
Written by a customer while visiting wyze.com
Posted by: Richard
from Upstate NY
Verified Purchase:Yes
Unfortunately I can not turn off doorbell while the kids are playing in front Yard and the doorbell keeps going off, finally had to put piece of tape over the doorbell. Other than this works very well.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Gregory
from South Jordan, Utah
Verified Purchase:Yes
Nice quality video. Good detection of people and packages. Good options for customizing alerts/notifications. Install was also easy. Also nice to have it always recording but the memory card access is on the side so someone could potentially remove the memory card. Would have been better to put it on the back.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Leigh
from Pittsburg NH
Verified Purchase:Yes
Nice improvement with local storage. Audio needs to improve
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: alm329
from Baton Rouge, La
Verified Purchase:Yes
The video is clear, and I like that there is SD storage. My mechanical chime (16V 10VA) does work with it after finding the alternative wiring instructions.
The reasons why I gave 3 stars:
I had to search for troubleshooting bc my mechanical bell didn’t work with the instructions given in the app. This isn’t secured to the base with screws - anyone can easily pull this off the base without tools. The SD card slot is on the side - this should be on the back so the only way it can be removed is by taking the unit off the wall. I had to purchase a 3rd party plate to cover the hole from the previous round doorbell hole bc the unit is skinny (much skinnier than the previous video bell I had that did cover the hole).
I had to search for troubleshooting bc my mechanical bell didn’t work with the instructions given in the app. This isn’t secured to the base with screws - anyone can easily pull this off the base without tools. The SD card slot is on the side - this should be on the back so the only way it can be removed is by taking the unit off the wall. I had to purchase a 3rd party plate to cover the hole from the previous round doorbell hole bc the unit is skinny (much skinnier than the previous video bell I had that did cover the hole).
Written by a customer while visiting wyze.com
Posted by: disappointed
Verified Purchase:Yes
not user friendly- and is not battery operated -needs to be hardwire.
Response from wyze.comBy WyzeMay, April 29, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Fosterebiz
Verified Purchase:Yes
Need to figure out what to do with the controller as it doesn't fit into the chime box on the wall
Written by a customer while visiting wyze.com