Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(542 Reviews)
Rating breakdown 542 reviews
5 Stars
202
4 Stars
127
3 Stars
123
2 Stars
38
1 Star
52
75%of customers recommend this product.
(
329 out of
440)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Customer Rating
5
Quality set up performance all-around best camera
on April 2, 2024
Posted by: Shane
Verified Purchase:Yes
I’ve had about four other video doorbells and this by far has been the best one. The visual quality the alerts. how wide of a view you get easy to access by far one of the easiest set ups and best doorbell cameras I’ve had so far
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rick
from Johnstown, PA
Verified Purchase:Yes
Doorbell camera is great but the doorbell itself is not.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Steven
from Long Island, NY
Verified Purchase:Yes
Why isn’t this compatible with the V1 chime? I literally removed my old broken chime with the V1 doorbell, and V2 requires a hardwired chime?? So now i need to wire up a new chime?
SIGH. Don’t remove features in V2 products!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Christina
from Florida
Verified Purchase:Yes
Worst software update always fails - can’t use your system at all update just pops up. Save yourself money and buy a Ring camera.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, April 8, 2024
Hello there, we are very sorry to hear your Wyze Video Doorbell v2 is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Rayman
from Northern California
Verified Purchase:Yes
Another excellent Wyze product. Very easy to install.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JM
Verified Purchase:Yes
Setup was pretty straight forward - went to reddit to get some answers though
Written by a customer while visiting wyze.com
Posted by: JD 4
from Ocala FL
Verified Purchase:Yes
Works great! Peace of mind with deliveries 5 stars
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Amy F
from Springfield, IL
Verified Purchase:Yes
Very clear picture and love the night vision clarity. Have had challenges with the alerts options, when selecting “AI” options for alerts specific to people, vehicles, pets, etc, I do not get any alerts. I can only seem to get alerts when I select all motion/noise, which leads to alerts with every bird chirp and branch blowing.
I would recommend this to a friend!
Written by a customer while visiting wyze.com