Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(590 Reviews)
Rating breakdown 590 reviews
5 Stars
218
4 Stars
137
3 Stars
133
2 Stars
46
1 Star
56
75%of customers recommend this product.
(
352 out of
472)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Customer Rating
5
WYZE Video Doorbell Version 2 is an improvement.
on February 8, 2024
Posted by: KBFRANK
Verified Purchase:Yes
I have both the first generation WYZE Video Doorbell and now version 2. Both work very well. The new Doorbell Camera is an improvement in several ways, but the best feature is that it will now ring my wired doorbell chime.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: saures
from Seattle
Verified Purchase:Yes
Doorbell does not connect to the digital Wyze chimes. There is a big lag time between clicking on the camera and being able to see the feed, even with a strong Internet connection. My partner can only view stills on her app.
Response from wyze.comBy WyzeCarmelita, February 6, 2024
Hi there, we are sorry to hear your doorbell has run into some connectivity trouble and would like to help. For further information, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/19796818316443
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/19796818316443
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Tracey
from Dillon SC
Verified Purchase:Yes
Easy setup and love it great price and value for the money
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: sp00n
from california city, ca
Verified Purchase:Yes
It's working good at this time. Easy installation also
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Travis
Verified Purchase:Yes
I wish I could turn off the blinking when it senses motion
Written by a customer while visiting wyze.com
Posted by: Gram216
from 44119
Verified Purchase:Yes
Get to learn the new system and by getting to learn your system. I hope that it’s user-friendly.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Linda
Verified Purchase:Yes
I can not get the doorbell hooked up to the wireless Wi-Fi.
Written by a customer while visiting wyze.com
Customer Rating
3
We are still waiting to install it on our new buil
on February 1, 2024
Posted by: Newbuild24
from North Carolina
Verified Purchase:Yes
We are still waiting to install it on our new build. As soon as we get some experience with the doorbell, we will review it. First impressions out of the box...beautiful packaging and very nice looking and small.
Written by a customer while visiting wyze.com