Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(590 Reviews)
Rating breakdown 590 reviews
5 Stars
218
4 Stars
137
3 Stars
133
2 Stars
46
1 Star
56
75%of customers recommend this product.
(
352 out of
472)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: Kenneth
from Surprise Arizona
Verified Purchase:Yes
For some reason, it only announces I’m echo dots when it wants to, but I can make it ring on my other camera that’s in the front room. i’m not using the doorbell charm.
I would recommend this to a friend!
Response from wyze.comBy WyzeJosan, March 19, 2026
Hello! We’re sorry to hear about the inconsistent announcements on your Echo devices. We apologize for the inconvenience and appreciate your feedback. Please reach out to our Wizards team at https://support.wyze.com/hc/en-us so we can help look into this and address your concerns.
Written by a customer while visiting wyze.com
Posted by: L Nash
from Hickory, NC
Verified Purchase:Yes
Very pleased with the camera now that it's installed and functioning. There was an issue with reading the QC code. I had to upgrade the house's doorbell transformer. So installing took longer than anticipated. But if the unit proves to be durable and trouble-free, I will recommend it to others.
Response from wyze.comBy Maribeth, Wyze, March 12, 2026
Thank you for sharing your feedback on the Wyze Video Doorbell v2! We're glad to hear that you're pleased with the camera's performance after installation. We understand that upgrading the doorbell transformer and resolving the QR code issue may have added some extra time to the setup process, and we appreciate your patience.
If you encounter any issues or need assistance in the future, feel free to check out our support site for troubleshooting tips or reach out to us (https://support.wyze.com/hc/en-us) directly. We hope the doorbell continues to meet your expectations and proves to be a reliable addition to your home!
If you encounter any issues or need assistance in the future, feel free to check out our support site for troubleshooting tips or reach out to us (https://support.wyze.com/hc/en-us) directly. We hope the doorbell continues to meet your expectations and proves to be a reliable addition to your home!
Written by a customer while visiting wyze.com
Posted by: Dave
Verified Purchase:Yes
You were nice enough to replace one that quit working ans it worked about 2 weeks. And now that one doesn't work, I'm not going to bother replacement again.
Response from wyze.comBy WyzeLawrence, March 2, 2026
Hello, and thank you for your feedback! We are always looking for ways to improve our products for our users’ daily use. If you have any questions, concerns, or would like to speak more about your feedback, please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Charles (Waxahachie TX)
from Waxahachie TX
Verified Purchase:Yes
easy to installl, upgraded from previous version. camera looks great and adding the analog trigger is a bonus.
Written by a customer while visiting wyze.com
Posted by: Joseph Massaini
Verified Purchase:Yes
Easy to set up and use. Looks good visually and customer has options on what to use and how
Written by a customer while visiting wyze.com
Posted by: Luckypopeye
from Mandan, ND
Verified Purchase:Yes
Easy to install and connect to Wifi. Able to connect to existing door bell, but did have some trouble with wiring. Instructions on wiring could have been clearer, but was able to figure it out.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Nick
from Franklinton NC
Verified Purchase:Yes
Doorbell cam constantly goes off line at night. WiFi router is 15 ft away so shouldn’t be an issue signal strength is 2 out of 3 bars. This is a wired device for power. I had to change doorbell transformer to 16 v 30 vac because wyze says mechanical door bells use to much power. Problem got better but still disconnects routinely at night. Now I see it calls for 24v transformer???
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeLawrence, February 15, 2026
Hi there, we are sorry to hear you are running into some connectivity trouble. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. You may also send us an app log by going to Account > Wyze Support > Submit a Log. Thank you!
Written by a customer while visiting wyze.com
Posted by: Lorraine
Verified Purchase:Yes
This is second doorbell, but the v1 was able to just click the notification and see a short video of motion without a subscription. This new one v2 doesn’t do that. You see a snapshot but it is a pain to get to the sd card to view the videos without a subscription.
Written by a customer while visiting wyze.com