Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(542 Reviews)
Rating breakdown 542 reviews
5 Stars
202
4 Stars
127
3 Stars
123
2 Stars
38
1 Star
52
75%of customers recommend this product.
(
329 out of
440)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: Gram216
from 44119
Verified Purchase:Yes
Get to learn the new system and by getting to learn your system. I hope that it’s user-friendly.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Travis
Verified Purchase:Yes
I wish I could turn off the blinking when it senses motion
Written by a customer while visiting wyze.com
Posted by: sp00n
from california city, ca
Verified Purchase:Yes
It's working good at this time. Easy installation also
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Tracey
from Dillon SC
Verified Purchase:Yes
Easy setup and love it great price and value for the money
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: saures
from Seattle
Verified Purchase:Yes
Doorbell does not connect to the digital Wyze chimes. There is a big lag time between clicking on the camera and being able to see the feed, even with a strong Internet connection. My partner can only view stills on her app.
Response from wyze.comBy WyzeCarmelita, February 6, 2024
Hi there, we are sorry to hear your doorbell has run into some connectivity trouble and would like to help. For further information, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/19796818316443
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/19796818316443
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
5
New Doorbell Video Quality is much improved.
on February 8, 2024
Posted by: Joe
from Arizona
Verified Purchase:Yes
The unit was easy to install.
The Doorbell attachment was nice.
Wished we could have also kept our Remote Doorbell Chime functioning also that you provided with our earlier version of the Doorbell .
The Doorbell attachment was nice.
Wished we could have also kept our Remote Doorbell Chime functioning also that you provided with our earlier version of the Doorbell .
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5
WYZE Video Doorbell Version 2 is an improvement.
on February 8, 2024
Posted by: KBFRANK
Verified Purchase:Yes
I have both the first generation WYZE Video Doorbell and now version 2. Both work very well. The new Doorbell Camera is an improvement in several ways, but the best feature is that it will now ring my wired doorbell chime.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Tom
from Wisconsin
Verified Purchase:Yes
Excellent camera quality. Way better than my eufy.
I would recommend this to a friend!
Written by a customer while visiting wyze.com