Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(590 Reviews)
Rating breakdown 590 reviews
5 Stars
218
4 Stars
137
3 Stars
133
2 Stars
46
1 Star
56
75%of customers recommend this product.
(
352 out of
472)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: JM
Verified Purchase:Yes
Setup was pretty straight forward - went to reddit to get some answers though
Written by a customer while visiting wyze.com
Posted by: Rayman
from Northern California
Verified Purchase:Yes
Another excellent Wyze product. Very easy to install.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Christina
from Florida
Verified Purchase:Yes
Worst software update always fails - can’t use your system at all update just pops up. Save yourself money and buy a Ring camera.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, April 8, 2024
Hello there, we are very sorry to hear your Wyze Video Doorbell v2 is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Steven
from Long Island, NY
Verified Purchase:Yes
Why isn’t this compatible with the V1 chime? I literally removed my old broken chime with the V1 doorbell, and V2 requires a hardwired chime?? So now i need to wire up a new chime?
SIGH. Don’t remove features in V2 products!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rick
from Johnstown, PA
Verified Purchase:Yes
Doorbell camera is great but the doorbell itself is not.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5
Quality set up performance all-around best camera
on April 2, 2024
Posted by: Shane
Verified Purchase:Yes
I’ve had about four other video doorbells and this by far has been the best one. The visual quality the alerts. how wide of a view you get easy to access by far one of the easiest set ups and best doorbell cameras I’ve had so far
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ric
from Texas
Verified Purchase:Yes
This is by far the best doorbell camera I’ve ever had.
Written by a customer while visiting wyze.com
Posted by: Kb
from Idaho
Verified Purchase:Yes
Hard to follow instructions. I still can’t get notifications on my phone that so
Done is at the door, unless they ring the doorbell.
Done is at the door, unless they ring the doorbell.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com