Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7 out of 5
3.7
(503 Reviews)
Open Ratings Snapshot
Rating breakdown 503 reviews
5 Stars
185
4 Stars
121
3 Stars
117
2 Stars
36
1 Star
44
75%of customers recommend this product. 
(
304 out of 408
)
Best Buy Privacy Policy
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Customer Rating
3 out of 5
3
Door Bell - Good —- Hub - Bad
on January 18, 2024
Posted by: Paul
from Virginia
Verified Purchase:Yes
So far the door bell seems to work well.
However when I install the door bell the Hub stopped working.
I followed all the instructions sent by Wyze to correct the Hub’s malfunction with no success.
I’ve ordered a replacement Hub.
Hopefully the New Hub works.
Wish there was a way to tell what happened to the Hub.
Got my fingers crossed on receiving the new Hub.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Good Inexpensive but Easily Stolen
on January 19, 2024
Posted by: SamSBoston
from Boston
Verified Purchase:Yes
I like it; inexpensive fish eyed. One thing I don't like is how easy it is to "take" if someone wants to steal it. As you know all you have to do is just aligh the 4 clips to the holes and push down to keep the camer in the holder/or angled holder. Just as easy for a person that wants the camera to steal. Also you may want a deeper flat mounting base plus also an angle base as an option. Another thought too is that the memory card holder is too easily accessible for a thief. One other note is that your camera should have options of network storage pointing to an ip address where video files can be kept instead of your cloud service.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Meh
on January 19, 2024
Posted by: Doorbell Customer
from Houston, TX
Verified Purchase:Yes
Super sensitive. I get notifications every time the wind blows, shadows change, a car drives by, etc. I had to turn notifications off, which defeats the purpose.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Pretty Good Door Bell
on January 21, 2024
Posted by: Shawn
from New Jersey
Verified Purchase:Yes
Good features. The SD card slot should not be accessible while mounted, but should have been on the back. It would be helpful if the entire installation instructions were also included on paper.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
junk
on January 22, 2024
Posted by: M
Verified Purchase:Yes
Drops wifi, which is only 10 ft away, frequently. Too many false notifications. Regret purchase.
Response from wyze.comBy WyzeCarmelita, January 22, 2024
Hi there, we are sorry to hear your doorbell has run into some connectivity trouble! For troubleshooting please take a look at this article:

https://support.wyze.com/hc/en-us/articles/19796818316443

If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
2 out of 5
2
Setup
on January 22, 2024
Posted by: Bud
from Frazee MN
Verified Purchase:Yes
App is not easy to figure out. Know real directions after setup.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, January 22, 2024
Hello there! We are very sorry to hear you are running into this issue and would like to help. For further information, please take a look at this article:

https://support.wyze.com/hc/en-us/articles/19767071591963

If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom-right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Eh... It's ok
on January 23, 2024
Posted by: Noneya
from Hillsboro or
Verified Purchase:Yes
Tried all selling can't get the door bell to work. Verified wiring, test door bell with out V2 wyze door bell and it works fine. Disappointed. But addition of SD card slot is nice
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Love the V2 Doorbell...Such clear resolution!!! A
on January 23, 2024
Posted by: Trevor
from Arizona
Verified Purchase:Yes
Very pleased with the V2 Doorbell Kit! Easy install and great support...Thanks Wyze!!!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Showing 249-256 of 503 results 
<< 1 ... 30 31 32 33 34 ... 63 >>