Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(590 Reviews)
Rating breakdown 590 reviews
5 Stars
218
4 Stars
137
3 Stars
133
2 Stars
46
1 Star
56
75%of customers recommend this product.
(
352 out of
472)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: JST
from Rochester NY
Verified Purchase:Yes
Love my new Wyze doorbell cam! My nest doorbell cam would always be off when I would go into the app & then one day it just stopped working. I have several other Wyze products, (about 20) and decided to replace it with a Wyze doorbell cam.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: NGB#37
Verified Purchase:Yes
Easy install. Great camera picture. Works like a champ.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
5
It works as well as Ring. Better software though.
on June 4, 2024
Posted by: V. Laslow
from Inland Empire, California
Verified Purchase:Yes
I replaced my Ring Doorbell with Wyze. Better integration and just add to Cam Plus.
Written by a customer while visiting wyze.com
Posted by: Winston
from Boston, MA
Verified Purchase:Yes
Works great! I can see everything I was hoping to see.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jimmy S
Verified Purchase:Yes
I have had other video doorbells that cost 4 times as much. This was easy to install, the camera quality is great and the App has several settings to adjust notifications for people and packages. I would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Annie G.
from Jackson, MS
Verified Purchase:Yes
This doorbell has been really great so far! The picture is so clear.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dieseldude
Verified Purchase:Yes
Sorry, didn't work for me. Poor connectivity, poor detection. On a positive side it did have a great picture.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, June 3, 2024
Hello there! We are very sorry to hear you are running into this issue and would like to help. For further information, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/19796818316443
You may also reach out to our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
https://support.wyze.com/hc/en-us/articles/19796818316443
You may also reach out to our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
Written by a customer while visiting wyze.com
Posted by: Eh
Verified Purchase:Yes
Bought and installed. Install was easy. Camera worked right for 3 days and then stopped detecting events. Wyze hasn't been any help as of yet.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, June 3, 2024
Hello there, we are very sorry to hear your Wyze Video Doorbell v2 is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com