Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(501 Reviews)
Rating breakdown 501 reviews
5 Stars
184
4 Stars
121
3 Stars
117
2 Stars
36
1 Star
43
74%of customers recommend this product.
(
303 out of
407)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: Don
from Minneapolis
Verified Purchase:Yes
Great camera. Love the wider angle. Pleased to now use my existing chime. Needed help from Wyze Support, as initial wiring schematic didn’t work. But Matt helped find a solution.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ruben
from New Jersey
Verified Purchase:Yes
Love it so far. Can't figure out how to make it work with my existing chime. Ordered a wyze chime to make it work.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mr. T
from Utah
Verified Purchase:Yes
Great camera and door bell, but the program wound let me set up notifications to notify my phone when the doorbell is used
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: DR
from Florida
Verified Purchase:Yes
Easy install, great wide angle and clarity,also cannot beat the price
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Wric
from Ogden, UT
Verified Purchase:Yes
Even after being ripped of my house and thrown across the street I was able to quickly reinstall it and it’s still working like new. I was even able to pull a full 11 min video off of the sd card to give to the local PD to assist them with their case against the person the ripped the doorbell off of my house to begin with
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dan
from Orange county, ca
Verified Purchase:Yes
Cannot get the chime controller to work. Tried all of the different configurations changes the transformer to a larger one and changed the chime as well. Also tried skipping the controller as well. Nothing gets it to ring. It should have the option to use the pro chime as well.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeKent, November 12, 2023
Hi there, we are sorry to hear that you are having complications with your Wyze Video Doorbell v2 not ringing with your existing chime. Please try checking with your wirings again to ensure. You may also try checking some steps from this article: (https://support.wyze.com/hc/en-us/articles/19994563596699)
If you are still experiencing any trouble, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
If you are still experiencing any trouble, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Tim R.
from Winchester, KY
Verified Purchase:Yes
Very easy install and excellent product. One note that I have is to go into settings and set the chime type. This was not part of the setup process and it took me a few minutes to figure out why my digital chime was not working properly when the doorbell was rang.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Cece
Verified Purchase:Yes
I really like the functions of the wyze cam video doorbell v2. I like that you can use your original home chime. It was really easy to install. Would highly recommend. Thanks Wyze. I am really enjoying all of your products.
Written by a customer while visiting wyze.com