Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(503 Reviews)
Rating breakdown 503 reviews
5 Stars
185
4 Stars
121
3 Stars
117
2 Stars
36
1 Star
44
75%of customers recommend this product.
(
304 out of
408)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: Hanna
from Tampa, FL
Verified Purchase:Yes
I was previously using Ring but never really loved the service (or the cost). This cam costs significantly less, does more, and most importantly my home is more secure!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Gizmo
from So Cal, Calif
Verified Purchase:Yes
I like the quality of construction and am pretty happy with the performance. As with all of the 2.7k cameras, they leave a lot to be desired with long distance recognition; it's just not good enough for any details, license plates, signage, etc. Most importance is the dynamic range is so low that it will never be able to pull detail from both shadows and highlights; something that almost every doorbell location will suffer from. So, if you have a good exposure on a person at the door, guaranteed you'll not be able to see a single detail in the vehicle in the street.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dragon
from FLORIDA
Verified Purchase:Yes
Doorbell had great video quality, sound. And appearance. Set up was fairly easy. Only issue was the bell controller, the two main wires where backwards compared to the instructions. But, a quick check in the wyze forum got me on track.
Love the upgrades.
Love the upgrades.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kelly
Verified Purchase:Yes
The night vision is not as good as the nest doorbell. However it seems to do the job. For the price it is ok.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: smarty1016
Verified Purchase:Yes
Setup was easy, good quality video. Using an SD card to capture video. A bit disappointed that sharing with my wife's account does not allow her to view the SD video - is there a way to get that to work? Had to cut back on notifications - shadows from passing cars on my porch trigger movement notifications, even though I restricted the detection zone to just the porch.
Written by a customer while visiting wyze.com
Posted by: AC
from Canada
Verified Purchase:Yes
Great doorbell camera. Easy to install. Was compatible with my existing doorbell chime so didnt need to install the chime control. Annual plan is affordable as well.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: ROY BROWN
Verified Purchase:Yes
I DON’T LIKE HAVING TO USE. AN ADD ON TO MAKE THE DOORBELL RING MY HOUSE CHIME THEREFORE I DON’T PLAN ON USING THE V-2 CAMERA
Response from wyze.comBy WyzeCarmelita, January 1, 2024
Hello there, we are very sorry to hear your Wyze Video Doorbell v2 is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Barbie
Verified Purchase:Yes
Error code 2004 always shows up on door bell when reviewing events outside of that love the door bell
Written by a customer while visiting wyze.com