Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(541 Reviews)
Rating breakdown 541 reviews
5 Stars
201
4 Stars
127
3 Stars
123
2 Stars
38
1 Star
52
75%of customers recommend this product.
(
328 out of
439)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: ifixc5
from PA
Verified Purchase:Yes
Nice clear video, just cannot get to work with existing doorbell despite following wiring instructions. Currently I do not know when someone is ringing doorbell since it only sounds on the outside controller. A little disappointed due to that fact.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Kevin
from PA
Verified Purchase:Yes
Returned my camera, there was no indication the amp necessary from first gen to third gen had increased. So when I installed it, I blew a fuse and tripped the circuit.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Burns
from Atlanta Ga
Verified Purchase:Yes
Product is decent camere quality is not the best on moving objects
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Tim
Verified Purchase:Yes
For the price great boor bell. Very clear and like the view angle.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: J
Verified Purchase:Yes
Always Connection Issues. Camera will work for a couple daya and then not connect anymore after that. Such a pain in the a**. Will probably have to switch to a different doorbell
Response from wyze.comBy WyzeCarmelita, December 20, 2023
Hi there, we are sorry to hear your doorbell has run into some connectivity trouble! For troubleshooting steps, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/19796818316443
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/19796818316443
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: W
from CA
Verified Purchase:Yes
Good when working properly, the conduction screws on the back didnt work so I needed to order replacement... TBD
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Charlie
from Veneta Or
Verified Purchase:Yes
The only negative I have is that it will not connect to the wireless chime. It was super easy to connect. It has a very good camera. The adapter that hooks to a wired doorbell in the house takes space the original cover would not fit.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Lansing
from San Antonio, TX
Verified Purchase:Yes
Easy to install. Works like a champ. Full of features.
I would recommend this to a friend!
Written by a customer while visiting wyze.com