Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(590 Reviews)
Rating breakdown 590 reviews
5 Stars
218
4 Stars
137
3 Stars
133
2 Stars
46
1 Star
56
75%of customers recommend this product.
(
352 out of
472)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: Ben S
from Delaware
Verified Purchase:Yes
This is a great product that easily lets me see who is at my door. I like how it records 24/7 instead of just motion clips like its competitors do. Product is easy to use and to add to my existing camera groups. The camera does turn off occasionally but I believe it may be a problem on my end with the wiring.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Walter
from Virginia
Verified Purchase:Yes
Would not stay connect. Tried all troubleshooting directions. It only worked for about 60 seconds after install. Would not recorded events or show live feed.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, October 10, 2024
Hi there, we are very sorry to hear you are running into this issue. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. Please include as much information as possible so we may help determine what is causing this issue.
Written by a customer while visiting wyze.com
Posted by: Moonshallow
from Madison, WI
Verified Purchase:Yes
Notifications are great. Clarity is great. Installation is easy. I knocked off 1 star because sometimes I'll get a notification that someone is at the door, but the doorbell in the house does not ring.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Zach
from Arizona
Verified Purchase:Yes
Easy enough to install, works as expected, no complains so far!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Big Dave M
from Mt Clemens MI
Verified Purchase:Yes
I bought this because it would ring the mechanical bell in the house. Not all makers do. It took a little hunting to set it up, but it works great and the night vision is quite good.
Written by a customer while visiting wyze.com
Customer Rating
3
Camera good but wish services like they used to be
on September 27, 2024
Posted by: Unhappy Longtime Customer
from IL
Verified Purchase:Yes
Doorbell camera is great but no longer supports plugin chime. Didn't know that when I bought it. Also not happy that I have to pay for video recording. The whole reason I started using Wyze cameras when they first started was because the service was free. Having to pay now to get any kind of video completely destroys what Wyze had going for it.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: NancyW
from Colorado Springs CO
Verified Purchase:Yes
I love the sleek look, and the Camera works very well
Written by a customer while visiting wyze.com
Posted by: Ben B
from Portland, OR
Verified Purchase:Yes
Install was a bit difficult(you install the doorbell + you have to install a unit at your chime) and didn't initially work. Required searching support for "alternative wiring methods" to get the indoor chime to work as my house is older. Camera does have a nice wide angle and decent quality. However, I can't believe there's not an option to notify your phone when the doorbell is pressed. You can have it notify based on all the typical Wyze events(Person, Pets, Noise, Etc), but no specific notification event for "Doorbell pressed". Seems like a major oversight that hopefully can be corrected in a future update?
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, September 21, 2024
Hi there, we are very sorry to hear you are running into this issue. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. Please include as much information as possible so we may help determine what is causing this issue.
Written by a customer while visiting wyze.com