Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(503 Reviews)
Rating breakdown 503 reviews
5 Stars
185
4 Stars
121
3 Stars
117
2 Stars
36
1 Star
44
75%of customers recommend this product.
(
304 out of
408)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: Mark A.
from Denver, Colorado
Verified Purchase:Yes
Very nice unit, the instructions were very good regarding requirements for voltage and VA rating. I replaced my 40 yr old 10V 5VA bell transformer with a 16V 30VA unit and worked like a charm. Note: I am an electrician, please be cautious doing this yourself because the transformer upgrade involves dangerous voltages. The doorbell however is easy, just shut off the power, hook up two wires.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: W Chan
from California
Verified Purchase:Yes
The software/app encourages you to get a subscription. Even if you have an SD card, it's awkward to view the videos without a subscription. I wanted to have as few subscriptions as possible. I thought having and SD card will make the subscription unnecessary.
Another issue is this 5 minute cool down "feature". I supposed it's ok, just when you're testing the doorbell during installation, you can't test it easily.
Another issue is this 5 minute cool down "feature". I supposed it's ok, just when you're testing the doorbell during installation, you can't test it easily.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Ben
from MI
Verified Purchase:Yes
Can’t use with existing Wyze chime, not supported.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: 21fish
from San Francisco
Verified Purchase:Yes
easy to install, wiring of the bell chime control is a bit confusing though.
works great after final installation.
works great after final installation.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: tony56
from MI
Verified Purchase:Yes
Great install instruction, only problem was getting the unit to slipe into base. The wire terminal limited space for them.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Sprockets Coffee
from Tennessee
Verified Purchase:Yes
Really helped keeping and eye on the door. Camera is HD and night vision works better than expexted
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
2
Quality Good, Security lacking,Constant ad pop ups
on December 12, 2023
Posted by: ZALD
from State College, PA
Verified Purchase:Yes
Easy to install and set up. Clarity is good but sound is lacking. Device does not lock to the wall. Even though there is onsite storage the SD card is accessible to anyone, and I am constantly bombarded by ads and pop ups to subscribe to their service which I do not want. Very annoying.
I would recommend this to a friend!
Response from wyze.comBy WyzeCarmelita, December 12, 2023
Hi there, thank you for your feedback on this matter. Please check in the Wyze app> Account> Notifications> In-app Notifs> Turn off New Product & Deals & News and updates. Then try to refresh your App after turning it Off. You may also reach out to us at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you. Thank you.
Written by a customer while visiting wyze.com
Posted by: andyk
from San Jose, CA
Verified Purchase:Yes
barely an upgrade to my Google Nest Hello Gen1. my main gripes are the microSD card slot being exposed (why not put it behind the unit?), and the unit not being secured (someone could walk up with no tools and slide it right off). other than that, the extra resolution is nice, but would've preferred more vertical coverage (so I can see packages) than the ultra wide horizontal coverage (that's what the regular cams are for). lastly, the mounting plate is a little flimsy so even slightly uneven stucco made it difficult to snap the doorbell on.
Written by a customer while visiting wyze.com