Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(590 Reviews)
Rating breakdown 590 reviews
5 Stars
218
4 Stars
137
3 Stars
133
2 Stars
46
1 Star
56
75%of customers recommend this product.
(
352 out of
472)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: TfkRoberts
from Grand Rapids, MI
Verified Purchase:Yes
Got it installed after some challenges with the wiring as the house had old wiring that did not match the walk thru tutorial but got it connected and the Chime turned on in the app and it works well. Good quality and can see what is needed.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: bfei
from TN
Verified Purchase:Yes
Doorbell doesn't stay connected to WiFi. It is less than 15 feet from my router. I have a 500 megabit internet plan. I have a brand new 16v20va transformer. I am on the current firmware. It will stay connected for a few hours then start blinking orange then randomly connect again. I am using a SD card and it does record events even when the doorbell drops off wifi. Spec wise this is a great product but whatever technology they are using for WiFi needs to be improved. It appears older firmware had these issues and most people are fixed by the current firmware but it does not seem to fix my problems. I really wanted to like this. I give 2 stars because when it did work it was perfect. Setup and Joining to my account was easy. I don't have power issues with Nest or Unifi on this transformer.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, December 12, 2024
Hi there, we are sorry to hear you are running into some connectivity trouble. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. You may also send us an app log by going to Account > Wyze Support > Submit a Log. Thank you!
Written by a customer while visiting wyze.com
Posted by: Irina G
from Virginia
Verified Purchase:Yes
Wyze Doorbell v2 works well but I’m disappointed with the fact you can use only mecanical chime with it, this is a big downside compared to my previous Wyze doorbell v1
Written by a customer while visiting wyze.com
Posted by: Ringer
from Ct
Verified Purchase:Yes
Not user friendly or intuitive at all. Functionality is terrible. Market has better products out there.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, December 5, 2024
Hi there, we are very sorry to hear you are running into this issue. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. Please include as much information as possible so we may help determine what is causing this issue.
Written by a customer while visiting wyze.com
Posted by: -Andrew
Verified Purchase:Yes
Great concept and works well, but the battery drains very quickly (a few days) and takes a loooonnnnngggg time to charge. Plus, I was surprised to learn it doesn't continuously record on battery. Despite these small issues, it's still a good product. I'd rate it 5/5 if it either came with a second battery or let me record nonstop. (Also, maybe let us disable the bottom camera in a software update to preserve battery power longer?)
Written by a customer while visiting wyze.com
Posted by: Chel
from Mobile Al
Verified Purchase:Yes
Love it just wish it had a way of putting own chime warning on it.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jason
from Washington State
Verified Purchase:Yes
The only thing that really could be better is quality of video when zoomed in. But for the cost of the system it has been great.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: QR
from Florida
Verified Purchase:Yes
Great day-time pics and videos. This is my second doorbell video cam and neither one records color at night.
I would recommend this to a friend!
Written by a customer while visiting wyze.com