Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(501 Reviews)
Rating breakdown 501 reviews
5 Stars
184
4 Stars
121
3 Stars
117
2 Stars
36
1 Star
43
74%of customers recommend this product.
(
303 out of
407)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: John
Verified Purchase:Yes
Works great! Love it. Only slight downside is that the battery charge only last about 2 months.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Edward R. Santillan
from Los Angeles
Verified Purchase:Yes
Awesome 2K window! Picture is worth a million pixels!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mel
from Los Angeles, CA
Verified Purchase:Yes
Nonadjustable lens to aim towards the ground for package delivery view. Motion-door alert latency-not getting notified immediately when motion is detected and someone presses the doorbell. Additional chime is not compatible with v2.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
4
Big pluses / some minuses but excellent overall.
on November 12, 2023
Posted by: Anonymous
from Springfield, VA
Verified Purchase:Yes
I purchased the Wyze Video Doorbell 2 to replace my Wyze Video Doorbell Pro. The killer feature for me was having full recording to an sd card. The increase in resolution is excellent and the color night mode works quite well. Only downsides are that the camera is not head to toe wide angle so it’s hard to see if packages are sitting on my doorstep, and this camera does not yet work with the Wyze Web View. Setup was very easy and it triggers my original house doorbell.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3
Love the SD card. Hate they took away the chime.
on November 12, 2023
Posted by: Janelle
from Utah
Verified Purchase:Yes
We absolutely love that it has an sd card and the wider angle. It’s frustrating though to take away functionality since we have the chimes from our other one. We have multiple chimes and loved that we could customize the sound and put them different places. With the size of our house it was perfect to hear the doorbell no matter where you were. Now, it’s back to the regular doorbell. I know it’s somewhat of a small issue, but for us, it’s tempting to return it. We are still debating.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: K_MN
Verified Purchase:Yes
Awesome. Low voltage doorbell with onboard memory with continuous recording!!! Amazing.
The only item I struggle with is the doorbell controller and lack of volume when the bell is rung. Still a work in progress.
Written by a customer while visiting wyze.com
Posted by: Murdock
from Minneapolis, MN
Verified Purchase:Yes
The doorbell works as advertised, but I still feel that they made some odd decisions in its design.
There are 2 things that a six-year-old video doorbell I had previously did better. The older doorbell did not require a separate device inside of the chime in order to work, and it had less delay in ringing the chime. The delay certainly doesn't make it unusable. It just takes a few seconds which was unexpected.
Also I believe it was rather short-sighted to not allow a secondary wireless chime. This is less of an issue for me because I'm able to use echo devices as a secondary chime (with additional delay), but odd they took it away as an option.
The resolution and field of view is better than my old doorbell. I like that it came with a wedge instead of me having to purchase that separately, I do wish it tipped slightly downwards however, I have a lot of sky in my video and I can't quite see my entire front step for packages.
Lastly, It ties in with the rest of my wyze devices, which allows me to use it in rules, unlike my old doorbell.
Overall, I am pleased with my purchase. Hopefully they can reduce the delay a little bit with a firmware update. Maybe on a version 3 they'll bring back the wireless chime and remove the need to have the separate device for it to work.
Written by a customer while visiting wyze.com
Posted by: Vikterblack
from Atlanta
Verified Purchase:Yes
The video quality of the first generation wyze doorbell is far superior then v2. The picture was clearer and brighter with v1. V2 picture quality is darker and almost retro looking. Not to mention it has fisheye. Secondly, i dont understand why v2 doesn't work with the wyze remote chime as did v1. The reason i got the first generation wyze doorbell is because my in-house doorbell chime stopped working. With the remote chime i was able to plug it anywhere inside my hse to hear. Since v2 does not work with the remote chime, i had to fix my in-house doorbell, Otherwise, i cannot hear the chime from the WVDb v2 device alone. Ridiculous! Another warning. If you want WVDb v2 to ring your in-house doorbell chime, you may need to upgrade the transformer that powers ur in-house doorbell. To a 16v/30va. Ive since learned anything less than 30va is not have enuff to power ur in-house chime and the wyze video doorbell v2 device.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com