Customer reviews from wyze.com
Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Average customer rating
3.7
(590 Reviews)
Rating breakdown 590 reviews
5 Stars
218
4 Stars
137
3 Stars
133
2 Stars
46
1 Star
56
75%of customers recommend this product.
(
352 out of
472)
Customer Reviews for Wyze - Wired Video Doorbell v2, 2K HD Video with Head-to-Toe view, 2-way Audio, Night Vision, Voice Assistants - Black
Posted by: Crystal
Verified Purchase:Yes
Very easy to install. I was looking for the directions for the installation, but I didn't realize that it was part of the app. I know it saves paper and is more eco-friendly, but it would be better to have a paper one or give you the option to print one out. The camera has a very sharp, clear display.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ben401
from Rhode island
Verified Purchase:Yes
The doorbell cam v2 was very easy to install in my old existing doorbell area, and setup was easy. However it did take a couple tries before it scanned the code and connected. I was afraid I wouldn't be able to complete code scan at all like the floodlight i had to return. I actually did not need to install the controller for some reason, it worked with my setup. Detections are not good. A car will go by and it detects a gunshot, glass breaking, whatever. When it started snowing it would be totally wrong and detected people on the stoop multiple times. Paired with alexa I'm constantly hearing from her the doorbell detected a person on the stairs. I ended up turning off detection entirely. This was after tweaking sensitivity and detection zone. I'm probably going to use this only as a simple doorbell and not hope for anything amazing.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Bkranch
from Kansas
Verified Purchase:Yes
I have the original life doorbell but my chime quit working so I purchased the V2 version and a much happier with its a range of view and clearer picture. I can see my whole courtyard now and not just a quarter of it. The chime on the V1 was cute and fun but you coudn't hear it over the entire house. The V2 can use or existing wall chime. Very happy with V2.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: C
Verified Purchase:Yes
Great product I replaced the one I had ,such a better picture both day and night.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dooley
from Chattanooga, TN
Verified Purchase:Yes
Great improvement over the v1 doorbell! I love the SD slot addition and the mechanical chime integration.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Sylvia
Verified Purchase:Yes
Had to send it back once I opened everything I seen it has to be wired which mine is wireless. Mine did not come with chime controller I purchased doorbell only .so I can't speak on how it works
Written by a customer while visiting wyze.com
Posted by: B Rad
from Indiana
Verified Purchase:Yes
Excellent product, easy setup and installation. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1
Poor wifi connectivity despite close to router.
on December 20, 2024
Posted by: zac
Verified Purchase:Yes
Installed a couple weeks ago but the device will randomly tell me its disconnected from Wifi. Device is only 20 ft away from router/modem. Verified a good wifi signal too. No luck on community forums/support to resolve issue.
Response from wyze.comBy WyzeStephen, December 20, 2024
Hi there, we are sorry to hear you are running into some connectivity trouble. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. You may also send us an app log by going to Account > Wyze Support > Submit a Log. Thank you!
Written by a customer while visiting wyze.com