Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,233 Reviews)
Rating breakdown 1,233 reviews
5 Stars
781
4 Stars
272
3 Stars
135
2 Stars
31
1 Star
14
90%of customers recommend this product.
(
949 out of
1,049)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Stephanie
from Tulsa, OK
Verified Purchase:Yes
The Wyze Lock Bolt is amazing! I absolutely love the fingerprint recognition. No need for anyone to remember a code.
I have used multiple Kwikset locks in the past and the Wyze Lock outshines them in terms of setting up and functionality. The installation took me under 5 minutes. Nothing short of a miracle.
The only feature that isn't great is the one-time code generation. It only generates for a 4 hour window, but it is a fixed window so when I generate a code at 7:57am (for example) the code times out at 8am. I would like to be able to specify a date and time window when the code can be used.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4
Great value
on August 31, 2022
Posted by: Sudhir
from PA
For the price, it's feature-packed. Installation was easy and the instruction manual was handy. Beware that the unit gets very hot in direct sunlight, and the fingerprint sensor does not work, rendering the most convenient feature useless.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
Helps make sure the Air B&B is accesable but also secure. I so appreciate that it automatically locks!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Marty
from NM
Verified Purchase:Yes
I can only report that it looked nice and sturdy but it would not fit my door. My door has a 1 piece trim that is 3/8" thick on both sides. Making the lock too short.
Written by a customer while visiting wyze.com
Posted by: Chris
from Eureka,Tx
Verified Purchase:Yes
This was so easy to install, I could have don't it without the instructions. But I didn't LOL Love how I can unlock when I get into my wifi range. I know people are complaining about that, but it does not bother me.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5
Great security lock that is easy to install.
on September 1, 2022
Posted by: Brian
Verified Purchase:Yes
Needed to install a secure and auditable access system for a room. This was a great option - very easy to install and works great. Since it it Bluetooth only, You can’t setup a routine with just the lock so I added a door open/close alarm sensor and trigger routines using that. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: BG
from North Carolina
Verified Purchase:Yes
I wish it were wifi but my biggest gripe was the fingerprint sensor. It works about half the time. Decent for the price
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: John Doe
Verified Purchase:Yes
The finger print sensor is unreliable and after 5 attempts it goes in a loop and no way to get in unless you connect the phone
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeFrancis, September 3, 2022
Hello! Have you reached out to our Wizards team (https://support.wyze.com/) so we could discuss your concerns? If not, could you please send us a message so we can better understand what your concerns are and try to help.
Written by a customer while visiting wyze.com