Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,239 Reviews)
Rating breakdown 1,239 reviews
5 Stars
785
4 Stars
273
3 Stars
135
2 Stars
31
1 Star
15
90%of customers recommend this product.
(
954 out of
1,055)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Fan of Wyze
from Columbus, Georgia
Verified Purchase:Yes
Easy to install! Easy to set up! Especially if you watch the install videos that suggest some specific tool accessories that make it even easier and like a professional contractor did it!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Austin
Verified Purchase:Yes
Love the concept - which it worked a bit better. I'm kind of committed to the Wyze ecosystem so I went with this instead of a more expensive Lockly. I've found that I often can't connect with my phone, especially if I'm not home, and even though the finger print scanner worked fine when we installed and started using it, the kids mostly can't get in the house without using the code. I really wanted the fingerprint scan to work so people didn't/couldn't see what buttons are being pressed. We've set a different code for each kid so that'll help a bit. Love the concept, wish it worked a little better.
Written by a customer while visiting wyze.com
Posted by: Patrick
from Mesa, AZ
Verified Purchase:Yes
It was easy to install, great integrated installation video. Easy to configure access settings. It would be nice to be able to access it remotely via internet but it only has Bluetooth integration no WiFi. Still it is a great device.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dany
from NC
Verified Purchase:Yes
Good lock - this was my first thing.
But, after few months of use I would say next:
1. If you have vet skin - forget use finger scan. So, no rain, no sweat after run, etc...
2. If you hope, you can operate your lock far from your door - forget about. App will consistently try to connect with lock, but sorry you are fail. You can't open the door for your grandma wich surprised and visiting you, but you not at home.
Bottom line:
Looks like huge open door for improvement. But carrently, I'm not happy.
But, after few months of use I would say next:
1. If you have vet skin - forget use finger scan. So, no rain, no sweat after run, etc...
2. If you hope, you can operate your lock far from your door - forget about. App will consistently try to connect with lock, but sorry you are fail. You can't open the door for your grandma wich surprised and visiting you, but you not at home.
Bottom line:
Looks like huge open door for improvement. But carrently, I'm not happy.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, August 1, 2022
Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: ButteMT
from Butte, MT
Verified Purchase:Yes
Very easy to install and looks good. I would have like a more durable interior cover, I’m a little worried that I will break one of the clips while changing the batteries.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RL Johnson
from Northwest Georgia
Verified Purchase:Yes
This lock works well and was easily installed. If I could make one enhancement I would add an LED on the inside part of the lock to show when it is locked or not locked. This way it would be easy to tell down a hallway or across a room whether the lock is locked or not. I have other electronic locks with that feature. LED Red means locked... LED Green means unlocked.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Denise
from MAssachusetts
Verified Purchase:Yes
This was a “Wow!” I was mist impressed with the quality of the unit’s components, simplicity of installation, and ease of programming.
I set up three user codes but did not program the fingerprint. I guess I’m just not certain of the security of having my prints out.
I have four Wyze cameras, and am considering a flood light for my barn. Products are great.
I set up three user codes but did not program the fingerprint. I guess I’m just not certain of the security of having my prints out.
I have four Wyze cameras, and am considering a flood light for my barn. Products are great.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Will F
from Billerica, Ma
Verified Purchase:Yes
I love the Wyze bolt lock as I do with every Wyze product I've purchased thus far. I like that it is Bluetooth connected and not WIFI. I do sometimes wish that it was able to connect to my Wyze doorbell to be able control away from home. Maybe this could be done via firmware update? Even though it doesn't have this feature it still deserves 5 stars.
I would recommend this to a friend!
Written by a customer while visiting wyze.com