Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,262 Reviews)
Rating breakdown 1,262 reviews
5 Stars
794
4 Stars
279
3 Stars
138
2 Stars
35
1 Star
16
90%of customers recommend this product.
(
966 out of
1,071)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: CR
Verified Purchase:Yes
I wasn't aware that you needed to have the gateway in order for you to use all of the features.
Response from wyze.comBy Maribeth, Wyze, June 17, 2026
We appreciate your feedback on the Wyze Lock Bolt and understand your concerns. The lock is a Bluetooth device that doesn’t require a gateway for core functions like fingerprint access, keypad entry, and auto-lock. If you’re experiencing issues or need setup help, please contact our Wizards team: https://support.wyze.com/hc/en-us so we can assist you further.
Written by a customer while visiting wyze.com
Posted by: Paige
from Texas
Verified Purchase:Yes
Much better than the brand I was using. Locks easily.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JDB
from Atlanta GA
Verified Purchase:Yes
This door bolting system was easy to set up and works very well. It integrates with my other Wyze products and has been hassle-free- highly recommend
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Valerie
from Tooele, Utah
Verified Purchase:Yes
We installed this bolt lock very quickly. It makes it so much easier to go into the house from the inside garage door. I don't have to find my key. This is so convenient and very affordable. I love that I can unlock the door from my car. Then I can carry things in from the car and walking right in the door without having to stop and unlock it.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jason
from Houston, Texas
Verified Purchase:Yes
It doesn’t always read your fingerprint the first time.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMaricar, December 1, 2025
Hi there, we're sorry to hear that the fingerprint scan is not working properly with your Wyze Lock Bolt and we would like to help. We would recommend taking a look at this article:
https://support.wyze.com/hc/en-us/articles/5458134697755
If the issue continues, please reach out to our Wizards team (https://support.wyzecam.com/hc/en-us) so we may help out. In the “How can we help?” section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards. Our products come with a 1-year manufacturer's warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/hc/en-us/articles/5458134697755
If the issue continues, please reach out to our Wizards team (https://support.wyzecam.com/hc/en-us) so we may help out. In the “How can we help?” section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards. Our products come with a 1-year manufacturer's warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Jayson
from Conway sc
Verified Purchase:Yes
Only wish it came with door knobs or a purchase option to add a wyze smart door knob.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Colordao
Verified Purchase:Yes
This came on time. It is easy to install. Nice and sleek looking. I really like the fingerprint access. One touch and I'm in. I use it on my home. But it would be excellent for short term rentals. You can prgam all the codes and their duration from your phone. I've plenty of Wyze products. They never disappoint.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4
Working Great and was easy to install. Looks great
on November 3, 2025
Posted by: Dutch
from Clio, MI
Verified Purchase:Yes
Wish I could operate of internet instead of just bluetooth.
I would recommend this to a friend!
Written by a customer while visiting wyze.com