Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,262 Reviews)
Rating breakdown 1,262 reviews
5 Stars
794
4 Stars
279
3 Stars
138
2 Stars
35
1 Star
16
90%of customers recommend this product.
(
966 out of
1,071)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Ken
from Phoenix, AZ
Verified Purchase:Yes
Lock seems to work at times and not others. It is placed on schedule you have to lock it during that time to get it going on Schedule.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Fred
Verified Purchase:Yes
Works well and easy to install. We are very happy with this and appreciate the hands free unlocking feature. Comes in handy when you have your hands full with groceries.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mike
Verified Purchase:Yes
Great product to get door opened without keys. It’s nice looking and works great plus less likely hackable than Wi-Fi access. And it comes in black which I really needed to match my door handles. One more plus is you can’t beat the price too. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
While it’s much more appealing in looks, this one lacks the luster of features you get with the other door lock. The finger print feature works infrequently. You do not have the bluetooth ability to control it remotely and sometimes you have to press the code in several times before it unlocks the door but you get what you pay for.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 15, 2022
Hello there, we are very sorry to hear your Wyze Lock Bolt is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: David C
from Colorado
Verified Purchase:Yes
Great lock. Love the fingerprint reader. Easy to install. Now i don't ever have to pull my keys out.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Alberto
from Providence Village, TX
Verified Purchase:Yes
Great item and easy to install and use. I Only wish I could connect via wifi to lock and unlock when not at home.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Joseph
from Cape Coral, Florida
Verified Purchase:Yes
This is a Great lock... the finger print scanner is amazing and a breeze to use. easy install and setup.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ralph
Verified Purchase:Yes
For me recently becoming disabled in a wheelchair this has been a game changer for me I'm not totally disabled I can't take a few steps but this has made my Life much easier I no longer have to go to the door to unlock it. I use it in conjunction with a wise Cam V-3 So I can also see who's at the door before opening it
Written by a customer while visiting wyze.com