Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,244 Reviews)
Rating breakdown 1,244 reviews
5 Stars
787
4 Stars
275
3 Stars
135
2 Stars
32
1 Star
15
90%of customers recommend this product.
(
956 out of
1,057)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Johnny
from California
Verified Purchase:Yes
Works well as advertised. Finger print unlock works wverytime
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bill
from Fayetteville, NC
Verified Purchase:Yes
Very good product...love the auto lock timed feature and the ease to install...its a bit annoying sometimes when the finger print sensor doesnt recognize..I had to store my own fingerprint 3 times of different fingers so I can have it open when it gets finicky..but overall I love it and for the price its a big win !!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
Verified Purchase:Yes
Easy to install; works as it should. Replaces key. If you prefer to keep old key consider alternative Wyze lock
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Del
from Pittsburgh PA
Verified Purchase:Yes
Wyze has great products. Great quality. I have several different items from the watch , headphones , door locks , and definitely the cameras. You can not go wrong buying a Wyze product. The cost is the best part for such a great product . I tell people all the time about how great your stuff is and the quality behind each of your products. Can’t beat the value anywhere.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dan
Verified Purchase:Yes
Works great with code. Fingerprint reader is sometimes wonky.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: David
from Orleans, Indiana
Verified Purchase:Yes
Awesome! Works great! I'm ordering another one for the back door as soon as I finish this review.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: sphinx
from Seattle
Verified Purchase:Yes
Fingerprint doesn’t work most of the time. Thankfully i didn’t use it for my main door or else i would be locked out of my house several times.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 22, 2022
Hello there, we are very sorry to hear your Wyze Lock Bolt is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
5
Great lock, but be aware there's no mechanical key
on July 22, 2022
Posted by: Anonymous
from Knoxville, TN
Verified Purchase:Yes
So far so good. Works as advertised. Looks good, affordable price. The fingerprint sensor is great.
Installation was a little difficult for me because the pre-existing deadbolt hole in my door was too small. It only needed room for the short bevel on the back of the outside part, though, so I was able to mojo it with a hacksaw rather than redrilling.
There is no mechanical key, so if the electric motor goes out, you’re boned if you can’t get in through another door. So this may not be suitable for a condo or any other single-entry application.
The mechanism is a little noisy, which I actually like because it’s an audible confirmation that it locked. I don’t know how it compares to other similar locks.
It does not connect to the Internet, which is fine by me. One excellent feature: Even if you’re away from home, you can generate a one-time unlock code with the app, similar to how Google Authenticator works, so you can still let people in remotely if needed.
One criticism about the app: If you set up a temporary code for someone, you have to set a date & time period. There’s no simple “active/inactive” setting for a user account.
All in all, I’m very happy with it.
I would recommend this to a friend!
Written by a customer while visiting wyze.com