Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,233 Reviews)
Rating breakdown 1,233 reviews
5 Stars
781
4 Stars
272
3 Stars
135
2 Stars
31
1 Star
14
90%of customers recommend this product.
(
949 out of
1,049)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: D. Fry
Verified Purchase:Yes
Such an great product. Easy to install. Gives us peace of mind that the deadbolt will be locked at night.
Written by a customer while visiting wyze.com
Posted by: Fred
Verified Purchase:Yes
Great concept, having fingerprint capability plus passcode for entry. Problem is that after successful first setup, the fingerprint opening system just stopped working within a week, and only one of two passcodes still work. I have the instructions to reset/reprogram everything, but will it hold this time or will I have to re-do it all every few weeks?
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Tom C
from Chicago
Verified Purchase:Yes
Fingerprint sensor seldom works, code entry works well.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 22, 2022
Hello there, we are very sorry to hear your Wyze Lock Bolt is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: moki
from Atlanta GA
Verified Purchase:Yes
it works as expected; I love the finger unlock feature the best, and press one button to lock... and control from my cell phone as well
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rob
from California
Verified Purchase:Yes
We use this on the side door and garage door. WE LOVE IT!!!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ezequiel FM
from KY
Verified Purchase:Yes
Great look! And I was surprised it worked pretty well integrated with the WIFI app (i thought it was just the fingerprint…)
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: WyzeFan
from Orlando, FL
Verified Purchase:Yes
Love it!! Love the simplicity and security of this lock. It doesn't disappoint.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jim A
from Grand Rapids MI
Verified Purchase:Yes
Easy install and set up to Wi-Fi. Would order again.
I would recommend this to a friend!
Written by a customer while visiting wyze.com